Unified Communications Featured Article

Unified Communications and Social Networking from NextPlane

December 11, 2012

NextPlane’s customers are going to be happy this holiday season thanks to its latest announcement. The market leader in cloud-based federation services for UC has announced federation between UC platforms and social media services such as Twitter and Yammer, allowing users on UC platforms to participate in feeds and send messages straight from their UC clients.

Given the popularity of social networking sites, it’s natural that they should tie in to unified communications. NextPlane UC Exchange federates UC platforms and social media services, allowing end-users to let their UC clients use enterprise or public social network accounts. From there, they can search for colleagues, users, and groups, or post messages to group discussions and send private messages. All of this is without requiring any sort of plug-in, just easy authentication.

UC Exchange social media federation already has a wide range of support, including Microsoft Lync, OCS and LCS, Cisco Jabber, Google Apps, and more. Organizations can sign up for a free UC Exchange Directory Membership, providing free federation with Twitter and Google, as well as a one-month free trial of federation with Chatter and Yammer. With a paid Community Membership, they can get more benefits, such as Skype federation, UC to UC federation services and more.

"In today's fast paced business environment the lines between unified communication and enterprise social networks are getting blurred," says NextPlane’s Founder and CEO, Farzin Shahidi. "Employees are expected to stay on top of several social media feeds, and chat with several people at the same time. With UC Exchange, leading edge organizations are enabling their end-users to keep in touch with their colleagues and contribute to group discussions on the corporate social network right from their UC clients."

Social networking is an important part of today’s business environment, so UC federation with social networks is a great tool. NextPlane was smart to set this up, and its customers will appreciate the help it provides. Not every network will be used by everyone, of course, but those who use it will find it helpful for their social networks of choice.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

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