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TMCnet Unified Communications Week in Review

November 10, 2012

This week in the unified communications was typically busy. Here are just some of the highlights from the week in this sector.

First, Fusion Telecommunications International acquired Network Billing Systems, a UC and cloud services provider, for a purchase price of $19.6 million, $17.75 of which will be paid in cash, with $600,000 paid in subordinated promissory notes and $1.25 million in restricted common stock.

“The acquisition adds a very experienced and highly qualified management team and staff to Fusion's own experienced organization. Fusion also gains advanced back office systems that will drive operating and service delivery,” said Fusion CEO Matthew Rosen.

Next, Microsoft CEO Steve Ballmer went on record acknowledging Windows Phone's small market share, but adding that it is perfectly formed as well. He goes on to add that the latest version, Windows Phone 8, should mark a turning point for the platform in the mobile market.

"I expect the volumes on Windows Phone to really ramp quickly," Ballmer said at a launch event for Windows 8 in Tel Aviv, Israel. "With the work we have done with Nokia, HTC, Samsung and others ... there is now an opportunity to create really a strong third participant in the smartphone market."

Telesphere was able to quickly recover its services for customers in the aftermath of Hurricane Sandy through its tough hosted infrastructure. The company provides fully hosted unified cloud voice services, helping keep customers connected to clients, also keeping information safe with the help of off-site redundancies and customized solutions.

“Customers have the choice of routing their calls to any location in the world. This company's calls were sent to locations that weren't impacted by Hurricane Sandy, allowing them to maintain seamless operations," said Telesphere CTO Sanjay Srinivasan.

In other news, a paper released by Dr. Michael Katz and Dr. Bryan Keating found that many vendors stand to lose a lot if they don't adopt industry standards and enable video calls between different systems. The study, commissioned by Cisco, states that while UC is indeed a success for providers and customers, lack of industry standards will ultimately hurt growth.

Not only is this hindering widespread adoption, but vendors stand to benefit from standards. Put simply, the more users connected, the more valuable the technologies become, even when connected from different systems.

Lastly, the city of St. John's in Newfoundland and Labrador collaborated with MVT Canadian Bus and RouteMatch Software for the city's GoBus Accessible Transit operations. The aim is to enhance GoBus operations via extended sophisticated intelligent transportation.

For example, GoBus will be able to offer door-to-door handy transportation services to people with disabilities and those not capable of using public transportation in both St. John’s and Mount Pearl. A customer Web portal has also been introduced to harmonize the RouteMatch scheduling, dispatching and computerized vehicle tracking technologies.

That’s all for this week in review. Be sure to check out the Unified Communications Channel for more news in this sector.

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