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TMCnet's Unified Communications Week in Review

September 29, 2012

Welcome to the weekend, where we take a look at all the latest headlines in technology. As September comes to a close, let’s see what happened in unified communications this week.

First up this week is Broadsoft who teamed up with Leonid Systems in an effort to help global telecommunications service providers scale their hosted unified communications services.

Broadsoft’s UC services combined with Leonid’s Loki Portals and Loki Provisioning software will help service providers offer new solutions with rapid time-to-market and improved customer satisfaction.

"The soaring demand for cloud communications services has highlighted the need for more scalable and flexible support systems to complement BroadSoft's industry leading product suite. We are excited to work with BroadSoft to deliver a modular, extensible solution that meets the current need, while providing the framework for ongoing integration of new cloud services,” said Alex Cowan, chief technology officer at Leonid, said in a statement.

Details of the partnership are cited via the full report.

Unified communications is touted for its many benefits, and a special report this week details how UC is responsible for getting the workforce mobile.

“Teleworking,” as it’s known, along with BYOD, are all products of UC.

“By eliminating the need to travel to work and meetings, companies can be more efficient during the ongoing macroeconomic crisis, which is putting pressure on a lot of firms to implement anything they can to reduce expenses. It is no longer important to enterprises to confine workers to a centralized location, especially when not doing so can eliminate unnecessary expenses, including the maintenance of on-site equipment,” said UC provider, TEO, in a recent blog post.

Read more about how UC is impacting the mobile workforce.

Last but not least, Arkadin made headlines this week as it was the recipient of the 2012 Frost & Sullivan Growth Excellence Award in Asia Pacific Hosted Conferencing Services Market.

These accolades are given to companies predicted to encourage significant growth in their industries.

“Arkadin once again demonstrated their strong growth initiatives by developing suitable go-to-market strategies in 2011,” said Jessie Yu, senior industry analyst of ICT Practice at Frost & Sullivan Asia Pacific. “Current partnerships with local telecom operators have helped the company increase customer penetration into home-country organizations, recording a continual estimated robust growth of over 47 percent across the region in 2011, with phenomenal success in Singapore, Japan, China, India and South Korea.”

Read more about Arkadin’s award from Frost & Sullivan in the full report.

That’s it for this week’s unified communications technology headline roundup. Be sure to tune into unified communications’s unified communications community for the latest news in this trending space.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Austin 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

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