Unified Communications Featured Article

Implement Unified Communications Right Away

September 11, 2012

According to a recent report published by Infonetics Research, findings revealed that the current economic conditions around the world are actually helping companies increasingly realize the importance associated with leveraging unified communications, an array of solutions that can significantly cut costs while ramping up productivity and efficiency amongst any workforce. In fact, it’s not only in the United States that were are seeing a heavy dependence upon UC, but all over the globe, as Frost & Sullivan released its own report this week that highlighted that the Australian Unified Communications Market will grow an impressive 8.6 percent from 2011 to 2018.

As mobility ramps up in organizations, unified communications will only continue to gain traction. A blog post from unified communications provider Teo stated, “Unified communications promises businesses a number of benefits, including seamless collaboration between parties in and outside the office. By using a wide range of tools, including video conferencing, instant messaging and VoIP, individuals can stay in contact with colleagues located in geographically displaced corporate branches.”

"Around four years ago [unified communications] was more of an infrastructure sell," Dale Vile, research director at Freeform Dynamics, said in a statement. "Today it is driven more by collaboration, with smartphones featuring heavily as people become more reliant on them for business."

Yet, as the usage of unified communications expands, enterprises are elevating their demands when it comes to the capabilities powered by UC. As the mobile workforce grows, they now not only expect but completely rely upon wireless connectivity to do their job.

"Mobility is driving a lot of the thinking as to where UC is going over the next three years," added Ian Jacobs, principal analyst at Ovum. "Right now, companies are thinking about unifying everything but eventually the desk phone will go as people are choosing to use their mobiles instead."

Teo's line of unified communications products, which include the UC Pro Server, Softphone, UC Mobile Client and Voice Operator Panel, can bring many advantages to any sized business, allowing collaboration and communication to truly be a no-brainer and enabling these companies to focus on critical operations they once had no time for.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Rachel Ramsey

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