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Mitel Completes Integration of UCA Client Softphone Software with VMware Zimbra

August 30, 2012

Mitel, a provider of UCC solutions, reportedly integrated its Unified Communicator Advanced (UCA) client softphone software with VMware’s Zimbra collaboration solution, enabling users to enjoy the features of an integrated softphone in a virtualized cloud environment, either public or private.

With the Mitel Unified Communicator Advanced (UCA) Softphone, road warriors and teleworkers can enjoy the same intuitive communications management as Mitel Business IP Phone users from a remote PC or laptop.

The softphone lets them make and receive calls as though they were inside the corporate network.

Designed for the cloud, both public and private, the VMware Zimbra is stated to be an enterprise-class e-mail, calendar and collaboration solution that can connect end users to the information and activity in their personal clouds.

With Zimbra, one can supposedly nullify the challenges faced by organizations mired in legacy communications infrastructure.

Deployed together, the two offerings are purported to be everything that integrated communications should be: open, intuitive, seamless, fast and effective.

“Mitel’s deep understanding of virtualization, and ability to incorporate customer feedback into their development cycle, made it easy to integrate Mitel voice functionality with VMware Zimbra,” said Andy Pflaum, senior director of business development at VMware Zimbra. “We are very pleased with how quickly we've been able to roll out the new voice and calling features to joint customers.”

Along with its efforts for the virtualized data center and virtual desktop infrastructure solutions, Mitel now aims to effectively leverage its Freedom architecture to deliver a complete and open messaging and collaboration solution in a virtualized cloud environment through integration with VMware Zimbra.

unified communications recently reported that Zimbra 8.0 is now available with Jabber, WebEx and Social Group collaboration functionalities, and Mitel released new version of its Unified Communications and Collaboration offering.

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Edited by Braden Becker

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