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TMCnet Unified Communications Week in Review

August 11, 2012

The unified communications sector is awhirl with activity this week, as always with product releases, partnerships and awards. Let's get to it!

First, eZuce launched openUC V4.6 and the Unite Social Communications and Collaboration Client. Both are designed to provide a social organization for enterprises, allowing users to access unified presence, buddy lists, chat and group chat, as well as document sharing.

OpenUC V4.6 features load sharing clusters with up to 12 geographically distributed nodes serving up to 100,000 users, enabling cloud-based communication able to keep up with enterprise workflow. Unite, meanwhile, provides a unified communications experience with a single, simple user interface.

Next, Vertical Communications signed a distribution agreement with Fulton Communications, a national distributor of enterprise communications and security technologies. The agreement allows Fulton to offer Vertical's entire range of VoIP, unified communications and enterprise mobility products and applications.

"We are delighted to join forces with Fulton, which is one of the most highly respected providers of communications solutions in the nation," said Peter Bailey, CEO of Vertical. "This partnership gives Vertical a substantially expanded national footprint that should result in many more opportunities to serve the distinct needs of small- and medium-sized businesses."

HopeLine, Verizon Wireless' national cell phone recycling program, launched a new mobile tool this week, the HopeLine app, to further its goal of supporting victims of domestic violence. HopeLine works to put mobile phones in the hands of those that need them.

The HopeLine app is meant to provide crucial resources to victims of domestic violence, while spreading awareness of HopeLine's mission. As such, the app provides users with quick access to such resources as the National Domestic Violence Hotline for crisis intervention. The app also serves as a community for those looking to share their stories and provide support to other domestic violence victims.

In other news, the CME Group unveiled CME Direct Messenger, an instant messaging platform for the energy trading community, this week. Messenger is to be integrated into CME Direct, a product which offers side-by-side trading of exchange listed and over-the-counter markets.

CME Direct Messenger is based on instant messaging software developed by Pivot Inc., a company recently acquired by CME Group. The software offers improved workflow, transparency and the ability to easily exchange information, allowing for better trading decisions.

Lastly, Cisco received the Frost & Sullivan 2012 Best Practices Award for Market Share Leadership, awarded to the company with the highest market share within its industry in revenue or units.

Cisco held over 22 percent of market revenue for enterprise communication platforms and also shipped a large percentage of IP line licenses, IP desktop phones and desktop client units. The company also boasts an expansive portfolio of communications solutions.

That's all for this week in this sector. Head over to the Unified Communications Channel for more news in this sector.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

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