Unified Communications Featured Article

Alliant Launches SmartUC, Hosted Unified Collaboration Solution

July 06, 2012

Alliant Technologies, a certified and experienced IT engineering and operations firm delivering integrated IT infrastructure solutions, has expanded its Infrastructures-as-a-Service (IaaS) offerings with the launch of a hosted Unified communications (UC) and collaboration solution, SmartUC.

With this complete UC platform, Alliant can apply the power of the cloud to quickly deliver voice and video applications to its customers.

A Cisco Gold and Master UC partner, Alliant is one of the first to offer a dedicated Cisco voice and video architecture in an "as a service" model. The cloud-based, end-to-end system allows customers to access Cisco's full suite of collaboration applications including Cisco Unified Communications, Unity Connection, Unified Presence and Unified Mobility application services. The system offers flexibility, resiliency and affordability, allowing customers to use collaboration services on a per-seat, per-month basis.

"Our SmartUC service offering enables our customers to quickly realize all the benefits of the enhanced collaboration services powered by the Cisco Hosted Collaboration Solution platform," said Scot Chapman, Alliant's product development manager. "Since Alliant is providing SmartUC as a fully hosted service with full lifecycle support included, our customers will further benefit from predictable monthly budgeting and reduced operating expenses." 

The SmartUC platform is hosted in two redundant data centers in the cloud, according to a press release, and is operated by Alliant's 24/7, year-round network operations center staffed by Cisco certified expert engineers. The high-availability infrastructure design gives customers access to a live change request portal with new feature implementation, upgrade automation and a 99.97-percent application availability SLA, all supported by Alliant's ITIL-based total lifecycle operations methodology. 

Added Bruce Flitcroft, Alliant founder and CEO: "With SmartUC, there is finally a way for our customers to cost effectively purchase every feature of Cisco's UC platform with flawless implementation within 30 days."

Alliant's SmartUC service allows the customer to manage all the servers in the cloud as well as all the gateways on the premises. Alliant's browser-based management portal gives customers a unified view for every user enterprise-wide, even in multi-cluster networks.

Want to learn more about the latest in communications and technology? Then be sure to attend
ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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Edited by Braden Becker

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