Unified Communications Featured Article

Whaleback's CrystalBlue Unified Communications Suite Selected by Czarnowski

July 02, 2012

Czarnowski, a marketing firm established in 1947, has recently implemented Whaleback's CrystalBlue Cloud-based Managed Unified Communications Services within its 19 office locations across the country.

By leveraging the company’s robust portfolio, Czarnowski now has access to simplified, enhanced business communications with greater efficiency and mobility at a lower cost. In fact, the company has been able to reduce expenses by at least 20 percent by using much more advanced calling features and including new office locations.

With advanced services like four digit dialing to any office around the country, voicemail to e-mail, find me follow me, as well as being able to send digital faxes to individual employees Czarnowski has been able to greatly increase the ability of its constantly-traveling staff to stay connected whenever and wherever they are.

In a press release, John Roling, director of IT at Czarnowski said, "We have also been able to eliminate the majority of our fax machines and the line costs and maintenance associated with that, as well as PBX maintenance and phone administration costs. The centralized management for Whaleback's Unified Communications makes what used to be a hugely cumbersome project much simpler."

"Whaleback Unified Communications is allowing Czarnowski to focus on managing the most important aspects of its business, rather than its communications," added Karil Reibold, CEO of Whaleback Managed Services. "Our comprehensive, intelligent business communications services are fully managed, monitored and supported as a true optimized cloud offering designed to enhance productivity and streamline operations."

CrystalBlue integrates business-class telephony features, high-definition voice, network services, IP desk phones, messaging, collaboration, mobility, service guarantees and redundancy with the simplicity of a cloud-based service and the quality and reliability of a robust enterprise system.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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