Unified Communications Featured Article

Teo: Changing the Game in Unified Communications

June 27, 2012

In the fast-paced world of information technology, a need for devices to be flexible enough to support many diverse forms of communication exists. Whether it’s texting, emailing, instant messaging, video conferencing, faxing, or the need to just place a plain old voice call, unified communications is an integral part of doing business. Integrating these channels can be a difficult task, but companies such as Teo are up for the challenge. 

Teo is a company that takes unified communications seriously. The company has been in the communications industry for close to 40 years, working closely with both corporate America as well as government agencies. In fact, its line of IP phones, highlighted on this page, demonstrates its experience and commitment to the industry by helping organizations foster more effective unified communications with one another and their clients.

The endpoints, however, are really just the physical demonstration of what this company brings to the table in terms of UC. Teo has recognized an evolving trend among consumers and turned this knowledge into business intelligence, developing a robust platform that embraces these trends and satisfies the communications needs of those who will actually use it. 

Think in terms of the technology available today for the consumer, versus the tools that are available within the corporate environment. Multiple technologies are used by the consumer to communicate, gather information, enjoy entertainment and even share content. 

At work, however, the deskphone and email are the standard communication tools. For any company on the cutting-edge of market innovation, crippling internal professionals with 100 and 40 year old technology, respectively, doesn’t make sense. This is especially true for the organization seeking to attract the millennial employee – outdated technology will take them out of the running for new talent. 

It also doesn’t help that traditional phone system providers simply layer new technology on top of old architecture to support trends instead of focusing on unified integration. As mobile communications continue to dominate just about every industry, systems that were not designed from the ground up to support unified and mobile initiatives are expensive to maintain and cumbersome to use. 

Teo believes these challenges are merely obstacles to overcome and set out to change the game. The company aims to make sure that work life communications are more powerful than personal communications tools, enabling professionals to accomplish their goals throughout the week, while also enjoying the freedom and flexibility they’ve come to expect in their own devices. 

True unification of all communications is the only way to deliver the platforms companies need to experience real unified communications that is less complicated and more powerful. This requires a unified backend structure that is simple to install and maintain, ensuring the IT expenditure within the enterprise does more for the business. All employees can get more done and enjoy the process without complexity or problems. 

In short, Teo has taken an innovative approach to unified communications, fully understanding the real challenges that exist within the enterprise today, and developing solutions that instead create opportunities.

Want to learn more about the latest in communications and technology? Then be sure to attend
ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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Edited by Jamie Epstein

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