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TMCnet's Unified Communications Week in Review

February 26, 2012

The unified communications space had an array of news this week including cloud-based communications, new switch technology and the international expansion of IP telephony and contact center business solutions.

Jebsen and Jessen Communications (JJC), a customer driven communication-solutions provider, extended its geographic reach to Asia with a focus on business solutions consulting services. JJC will grow geographically to reach new markets in Vietnam, Cambodia and Myanmar, in addition to redesigning its business focus. With continued business communications solutions for enterprises, the company specializes in the areas of IP telephony unified communication and contact center solutions through a certified consultancy team. JJC's consultants are trained to recognize business needs and market demands with an investigative mind.

The company provides business communication solutions for multinational customers specializing in the implementation of IP (Internet Protocol) telephony. JJC also helps customers develop unified communications and contact center solutions across their global networks as well as diagnose, design and deploy CRM contact centers, provide network infrastructure and develop wireless and mobility solutions for a variety of market verticals.

"We believe that the future of the IT services industry is in building business solutions that clearly address customers' operational pain points -- and we aim to be a leader in these areas across all ASEAN markets," said Harold Thng, regional managing director of Jebsen & Jessen Communications, in a press release.

In other news, LG-Ericsson USA reportedly expanded its iPECS ES-3000 switch family with the introduction of four new products including the 1U-high ES-3000 switches that are 802.3az-compliant and good for the environment. The new additions also include ES-3050, ES-3050P ES-3052G and ES-3052GP switches. These switches have been designed to provide flexibility, security, ease of management and eco-consciousness to meet the needs of today’s high-performance network environments.

“These newest ES-3000 switches take port-density, flexibility, function and economy a step further. Scaled for all kinds of demanding applications, these switches are ideal for today’s do-it-all, mission-critical Unified Communications applications. And, in these new Gigabit ES-3052G and 3052GP switches, we’ve continued to advance our commitment to Green technology, taking them to the next level with 802.3az energy efficiency,”  LG-Ericsson USA’s director of product marketing Iain Kenney said in a statement.

Lastly, customers will now be able to download the next generation of FuzeBox’s Fuze Meeting solution at Apple's App Store. Fuze Meeting purportedly converts iPads into telepresence devices, enabling communication and collaboration for business customers who don’t want to worry about device compatibility and location limitations. The solution is available in nine languages in over 124 countries.

FuzeTelepresence Connect technology will now be available as a cloud-based hosted solution for iPad devices, Macs, PCs and other mobile devices which support connections between Fuze sessions and other telepresence systems.

In a release, FuzeBox CEO Jeff Cavins said, "Businesses are adopting iPads at an unparalleled rate, and are becoming an ideal platform for mobile video conferencing, collaboration and extending the capabilities of dedicated telepresence systems. Our new version of Fuze Meeting is monumental for enterprises that rely on telepresence and real-time collaboration to drive their businesses forward."

Edited by Tammy Wolf

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