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TMCnet's Unified Communications Week in Review

February 11, 2012

There was an array of breaking news in the Unified Communications Community this week.

Thierry Breton, CEO of Atos, said this week his company would ban e-mail for internal communications within the next year and a half. The plan is to replace e-mail with an enterprise social networking platform, which would handle all communications among Atos' 70,000 employees worldwide.

Melanie Turek, president of research at Frost & Sullivan, thinks the Atos strategy is unwise. It is hard to ignore the growing amount of talk one hears about adding social elements to unified communications. In the past, when suppliers change nomenclature, it is usually for the purpose of reinvigorating sales of some product that either is failing to catch fire, or has slowed, or to try and emphasize some element of a product that a particular supplier believes is favorable.

In other news, Black Box Corporation, a global communications system, reportedly obtained two important specializations from Cisco: the Advanced Unified Computing Technology Specialization and the Advanced Unified Fabric Technology Specialization. Black Box earned the specializations after the successful completion of program prerequisites to sell, design, and deploy Cisco Unified Computing Systems (UCS) to organizations across the USA.

Black Box Corporation is a provider of comprehensive communications and infrastructure solutions. In addition to reselling platforms and applications from the industry’s top manufacturers, the company also provides its own line of technology products and services.

Under its Resale Channel Program, Cisco provides partners with the training required to build sales, design and technical talent and then validates their skills through a third-party audit. To earn these Cisco specializations, Black Box, a Cisco Gold Partner, had to fulfill the role-based training requirements to sell, design and deploy Cisco Unified Computing System B-series technology solutions and Cisco Unified Fabric Technology solutions.

Lastly, entering the VoIP market has become much easier thanks to General Telecom, which has rolled out its VoIP Concierge Partner Program. During ITEXPO East in Miami last week, General Telecom announced its Full Service VoIP Concierge Partner Program, allowing resellers to sell UC solutions without expensive and redundant infrastructure.

The private label CaaS solution allows businesses to enter the VoIP market without hassle while giving VARS, interconnects and other non-traditional service providers the ability to sell hosted IP-PBX and SIP services under their own brand. The program allows businesses to enter the VoIP market with minimum up-front investment, brand the VoIP service as their own, and add hosted IP-PBX services to the product portfolio.

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