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TMCnet's Unified Communications Week in Review

January 07, 2012

Welcome to Friday! It’s been a pretty busy first week of the year in the unified communications news space. Let’s take a gander to see what has been reported for this year’s first week in review of 2012 for UC.

This week, Charter Oak Online College tapped MSP ePlus for its UC needs. ePlus will provide Cisco Unified Communications by offering pre-sales design, project management, installation and end user training services to the school.

“We chose to work with ePlus on this initiative based on our long-term relationship, ePlus' expertise with both Cisco UC technologies and its established managed services practice, and ePlus' ability to understand our requirements--including integration with our existing network, scalability and high availability, and budgetary needs,” said George Claffey, Charter Oak's chief information officer in a statement. “The solution designed and implemented by ePlus will allow us to attract and retain students and provide unparalleled customer service for our growing population of online students.”

In other news, AudioCodes teamed up with serVonic to offer a better unified communications solution. The partnership allow both companies to offer better data connections as well as connectivity to Microsoft Unified Communications UC Microsoft Exchange Server 2010 and Lync Server 2010. serVonic brings to the table fax and UC components where none existed before.

“We are delighted that after the successful testing we previously carried out with Microsoft Exchange Server 2007 and Office Communications Server, the latest configuration now works perfectly, as well: Microsoft’s UC components and serVonic’s IXI-UMS software operate seamlessly together with AudioCodes Media Gateways,” said Director of Sales for the DACH region at AudioCodes Germany, Eric Steger.

And finally, this week we learned that ClearOne has launched its first UC USB headsets, but not for the enterprise. This time, it’s all for personal conferencing.

This is ClearOne’s first step in UC headsets. The new headsets will be sold under ClearOne’s CHAT brand and will deliver enhanced hands-free audio for personal conferencing relatively low costs to users.

“The addition of the CHAT headsets into our expanding UC product line now makes ClearOne the only manufacturer offering a complete suite of hands-free audio solutions from the open-office or cubicle environment to the executive office, boardroom or auditorium,” said Bala Krishnamoorthy, Director, Product Line Management for UC and Telephony. “The CHAT headsets round out our UC product portfolio which already includes the award-winning CHAT speakerphones, the INTERACT-AT installed audio systems and the COLLABORATE all-in-one video conferencing and collaboration system.”

That’s it for this week’s Unified Communications week in review. Be sure to tune in next Friday as we recap the industry’s news in all-things UC.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Michelle Amodio is a unified communications contributor. She has helped promote companies and groups in all industries, from technology to banking to professional roller derby. She holds a bachelor's degree in Writing from Endicott College and currently works in marketing, journalism, and public relations as a freelancer.

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