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TMCnet Unified Communications Week in Review

October 22, 2011

From enterprise video conferencing to detecting potential issues in VoIP and unified communications systems, this edition of Unified Communications week in review brings many exciting new developments in the UC space.

For instance, to bring HD video calling, messaging and collaboration to real life while supporting multiple protocols, iCall launched iCall 7 beta, reported unified communications contributor Raju Shanbhag. Supporting PCs, Macs and Linux based desktops, iCall 7 beta and enabling users to directly interact with multiple messaging protocols, it also integrates its own SMS, voice and video functionality, wrote Shanbhag.

This report quoted iCall co-founder and CEO, Arlo Gilbert, as saying, “With iCall, consumers can now enjoy a superior audio and video calling experience, with the added benefit of having an integrated communications solution so they can talk freely across various communication channels.”

He added, “Our mission is to eliminate communication barriers, while promoting open standards and interoperability between programs and applications. We are consistently developing new ways for consumers to connect, so this release is a stepping stone to further innovations and capabilities.”

At the recent Interop in New York, unified communications web editor Carrie Schmelkin talked to IOCOM about its enterprise video conferencing and collaboration software and solutions that enable multi-point communication for businesses.

At Interop, wrote Schmelkin, IOCOM’s executive vice president of sales and marketing Jim Miller told unified communications editor that “We started as VoIP company, but we were a bit ahead of the time; the world wasn’t ready for that yet.” “We were looking for new applications to ride over this integrated network where you start to combine voice and data networks together and we asked, ‘What can you do?’ We said video,” asserted Miller.

While at Interop, IOCOM announced that another large corporate customer has fully integrated IOCOM collaboration services with their existing Tandberg/Cisco videoconferencing and telepresence devices, wrote Schmelkin. As per the report, this leading energy customer combined the highly flexible IOCOM service with their fixed conferencing assets to provide full cross platform usage.

Detecting potential issues in VoIP and unified communications systems before they impact business operations is crucial and is the main goal of Clarus Systems' offerings, reported unified communications contributing editor Laura Stotler. According to this report, the company sat down with unified communications managing editor Juliana Kenny at ITEXPO West 2011 in Austin, TX, to discuss testing, monitoring and management solutions and their movement to the cloud.

“Basically, we’re trying to constantly detect whether there’s any issues with the system and get those issues fixed before they impact the end users,” Clarius Systems’ VP of sales and professional services John McCaffrey told Kenny, wrote Stotler.

unified communications contributor Rahul Arora reported that Network Instruments, a worldwide leader in network and application performance monitoring, recently launched the latest version of its Observer performance management platform. Addressing critical application challenges in validating video conferencing performance, the solution supports complex communications and multi-tiered application environments, wrote Arora.

According to Arora’s report, Observer 15  also helps network managers address network overhead and scalability limitations challenges while deploying performance management systems in the data center.

While unified communications contributor Anuradha Shukla reported the announcement of Datatrend Technologies’ Unified Communications and Collaboration (UCC) appliance integrated with BroadSoft's BroadWorks platform.

According to Shukla’s report, the newly released appliance allows service providers to deliver a comprehensive platform which addresses customers' IT, voice, data, collaboration, and network integration requirements.

Ashok Bindra is a veteran writer and editor with more than 25 years of editorial experience covering RF/wireless technologies, semiconductors and power electronics. To read more of his articles, please visit his columnist page.

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