DSCI Deploys 20,000 BroadWorks-Powered Hosted Seats
David Bukovsky, vice president of products at BroadSoft, said that DSCI has brought a feature-rich and affordable hosted PBX offering anchored by BroadWorks platform to the Northeast market.
Provided by BroadSoft, the BroadWorks voice application server is the underlying application software for DSCI’s iPBX Hosted Communications Service, a hosted communications service.
“We selected the BroadWorks platform for iPBX because it offers a comprehensive set of features and add-on applications to meet our needs and those of our customers,” said Rick Girardin, vice president of network engineering at DSCI, adding that in addition, BroadWorks continues to grow and evolve along with DSCI’s vision for the future.
A global provider of software, BroadSoft enables mobile, fixed-line and cable service providers to deliver real-time communications over their IP networks. The firm’s BroadWorks platform delivers several benefits to DSCI’s business customers, including a broad range of unified communications (UC) services such as video, voice, hosted call center, conferencing, messaging and mobility, for businesses and consumers worldwide.
With BroadWorks, DSCI can easily manage voice and unified communications services to provide enterprise customers with a uniform, integrated offering. A hosted solution BroadWorks delivers a broad range of UC services from a single system, including hosted PBX, instant messaging and presence, Web collaboration, videoc onferencing and mobile device integration.
Company officials said that BroadWorks reduces capital expenses investment. Moreover, it also lowers the solution cost since it enables business customers to self-provision and make changes through an intuitive Web interface.
“DSCI has witnessed tremendous traction for our iPBX Hosted Communications Service, as iPBX station installations have increased 42 percent since 2009,” said Sean M. Dandley, president and CEO at DSCI. “The current year is on track to significantly outperform 2010 numbers with total iPBX bookings in Q1 at 170 percent of goal.”
As the company looks ahead, its focus is expanding beyond just IP telephony, Dandley said. “We are working toward offering fully-integrated unified communications solutions to our customers and BroadSoft and the BroadWorks platform will help us reach that goal.”
Anshu Shrivastava is a contributing editor for unified communications. To read more of Anshu’s articles, please visit her columnist page.
Edited by Tammy Wolf