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Network Instruments Launches Observer 15

October 19, 2011

Network Instruments, a worldwide leader in network and application performance monitoring, recently launched the latest version of its Observer performance management platform. Addressing critical application challenges in validating video conferencing performance, the solution supports complex communications and multi-tiered application environments. It also helps network managers address network overhead and scalability limitations challenges while deploying performance management systems in the data center.

"As operations teams tackle the challenges presented by UC, videoconferencing, and complex multi-tiered applications, it becomes increasingly important to consolidate performance visibility wherever possible," said Jim Frey, managing research director of Enterprise Management Associates (EMA), in a statement. "Solutions like the Observer platform represent a path to success, by providing both deep and broad views, allowing quick isolation of problems together with the details needed for efficient resolution. Such unified approaches hold the key to proactively managing issues and assuring positive end-user experience."

Observer 15 has various features which allow it to gain insight into the middleware layer of multi-tiered applications and track end-user experience without the burden of agents. One of those features is comprehensive codec support and metrics to ensure video and audio quality are fully optimized. Version 15 ensures seamless Video-Conference Monitoring, allowing engineers to view video performance alongside other applications that could adversely impact call quality.

"Many times engineers rely on vendor-provided tools to manage video conferencing performance, which only offers a partial picture," said Douglas Smith, president and co-founder of Network Instruments. "With Observer, teams can now view video performance in full-context of their overall operations, so when problems arise, it's straightforward to assess whether QoS was correctly set, identify video-quality metrics, or determine whether jitter affected performance."

The platform also extends in-depth support for the Microsoft UC platform, enabling IT teams to monitor the health of Microsoft Lync servers and related UC components as well as view UC/VoIP metrics on a summary. Other features of Observer 15 include IBM WebSphere MQ; new metrics and intelligence for measuring end-user experience; significant hardware and software innovations and enhancements for high-speed packet capture and analysis; optimized capture technology; streamlined app management; financial trading analysis and integrated third-party analysis.

Rahul Arora is a unified communications contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Rich Steeves

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