City Telecom Mixes 'BHAG' Business with Pleasure
Many businesses set a 10 to 30 year goal for themselves often referred to as the “Big Hairy Audacious Goal” or BHAG, describing what they hope to accomplish over the coming years as they work toward a successful future. City Telecom, a provider of integrated telecommunications services in Hong Kong, claims that it is well on the road to achieving its 10-year BHAG of becoming the largest IP service provider in Hong Kong.
The BHAG term was first coined by James Collins and Jerry Porras in their 1996 article entitled “Building Your Company's Vision.” A BHAG is expected to encourage companies to define and achieve strategic visionary goals that are compelling. These goals often help align employees of the business to work together more effectively.
City Telecom's wholly-owned subsidiary, Hong Kong Broadband Network Ltd., is the fastest growing broadband service provider in Hong Kong, with a diversified portfolio of innovative products and services and a solid market position that is continuously growing. The company takes great pride in developing its more than 3,000 employees.
Twice every year, City Telecom hosts town hall meetings for all its talent force in Hong Kong and Guangzhou in order to discuss its objectives and actions with the whole team. The year saw G.E.M. Tang, Hong Kong's famous Canto-pop star bring additional sparkle at an exclusive private concert for the talent force.
William Yeung, CEO, City Telecom expressed his gratitude for outstanding contributions from its employees. This was followed by some games, which were a prelude to the one hour performance by G.E.M. Tang. The meeting was also an opportunity for executives to interact with one another as well as with the CEO.
Lam Wong, senior sales executive, said, "It's great that we can have a direct talk with our CEO in meetings. And I really appreciate the show arranged by the company."
Mini Swamy is a contributing editor for unified communications. To read more of her articles, please visit her columnist page.
Edited by Jamie Epstein