Unified Communications Featured Article

TMCnet Unified Communications Week in Review

September 24, 2011

The telecom industry was abuzz this week with unified communication news of software updates, partnerships and as countless companies in the market head into the tradeshow season.

Loyal attendees of countless ITEXPOs past, Broadvox, sponsor of the Unified Communication Community,  was in attendance once again in Austin at ITEXPO West 2011 last week, sending its largest contingent to date, to the show.

Aside from exhibiting on the show floor, Broadvox, a VoIP, SIP Trunking and Unified Communications provider, also supported several of the collocated events such as Ingate’s SIP Trunking Workshop, the ChannelVision Expo and Telecom Reseller Week as well as participating on various panels.

Those on the Broadvox team lending their knowledge and experience in the telecom industry on panel discussions included David Byrd, executive vice-president, sales and marketing, Chad Krantz, executive director of channel sales and Steve Davis, director of product management and product marketing at Cypress Communications.

In partnership news, ShoreTel a leading provider of simple IP phone systems with fully integrated unified communications (UC), recently signed a distribution agreement with Tech Data Canada, the Canadian subsidiary of Tech Data Corporation. The agreement is part of ShoreTel’s recently announced global two-tier channel distribution strategy.

Tech Data Canada, which offers expertise in IP telephony, wireless networking and VoIP technologies, will work with its partners to promote ShoreTel business communications solutions. Tech Data Canada boasts of a strong network of 5,000 technology resellers and solution providers. Through its solutions, ShoreTel will allow resellers to operate effectively in local currencies and time zones and with local inventory.

In related news, effective communication requires the appropriate tool at the right time and WEKA-Verlagsgruppe, a publishing group based in Kissing, Germany, stated that the combination of software products from ANDTEK has helped it to communicate faster, save time and money and achieve higher network efficiency.

With the introduction of ANDTEK software, complicated key combinations and unwieldy consoles have become things of the past.

WEKA-Verlagsgruppe now uses a combination of software products from ANDTEK and uses the attendant console software "AND Desktop AC" and “AND Desktop CTI”. The manager and assistant services are used extensively to support the business.

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Stefanie Mosca is a Managing Editor for unified communications, with a particular focus in wireless technologies as well as mobile and IP communications. She holds a master's degree in journalism from Quinnipiac University and a bachelor's degree in communication from the University of New Haven. To read more of her articles, please visit her columnist page or follow her on Twitter @stefaniemosca.