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Survey Shows Remarkable Growth for ShoreTel

September 16, 2011

Synergy Research Group recently came out with a survey showing that ShoreTel, a provider of IP phone systems with fully integrated unified communications (UC), is the fastest-growing player in the U.S. and worldwide Internet protocol (IP) telephony markets in terms of year-over-year revenue growth. The company has registered a 30 percent growth for the fifth straight quarter. In the 2011 fiscal year, ShoreTel achieved non-GAAP profitability, while increasing its sales team by over 40 percent and overall headcount by 30 percent. In addition, more than 230 new employees have joined ShoreTel in the past 12 months.

The report also shows that ShoreTel is third-ranked company in the U.S. "Pure IP" telephony market which consists of LAN Telephony (IP-Only) Call Servers and IP-phones. ShoreTel had more than 10 percent share by revenue in the second quarter of 2011, versus an 8 percent share in the second quarter of 2010. ShoreTel currently has 5 percent of the global pure IP telephony market.

"ShoreTel's market share gains are recognition of our brilliantly simple product, lowest total cost of ownership, and expanding global distribution network," said Peter Blackmore, ShoreTel president and CEO, in a press release. "ShoreTel has seen steady growth in revenue and market share. We have tremendous opportunity in the coming year to further solidify ShoreTel's position among the top three players."

"ShoreTel has been successful in executing a very focused strategy of bringing advanced IP communication systems to market that are intuitively designed and priced to sell aggressively against the competition," said Jeremy Duke, founder and principal analyst, Synergy Research Group, in a statement. "ShoreTel has widened their focus to include international expansion and increased their presence in larger accounts. This, combined with their culture of innovation, positions them well for continued market share gains."

Rahul Arora is a unified communications contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Jamie Epstein

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