Unified Communications Featured Article

PanTerra's WorldSmart Now Seamlessly Integrates with Social Media and Microsoft Outlook

August 25, 2011

PanTerra Networks, a company providing cloud-based unified communications Software-as-a-Service (SaaS) solutions for small and medium sized enterprises, recently announced seamless integration between its award-winning WorldSmart Cloud-UC solution, Microsoft Outlook and Social Media sites such as LinkedIn, Facebook and Twitter.

The integration will enable WorldSmart users to fully synchronize their Outlook contacts in the cloud and Click to Call any contact from any device including cell phone, desk phone or desktop soft phone.

With WorldSmart cloud synchronization, users can gain access to contacts on various social media pages with a single click. Whether it’s Facebook, Twitter or LinkedIn, contacts on most social media pages are seamlessly connected with the already simple and effective user interface enjoyed by WorldSmart users, PanTerra claimed in a press release.

WorldSmart cloud synchronizer is particularly helpful for the users on the go, as insteadof just importing the contact information, it dynamically ‘synchronizes’ all contact information into the cloud bi-directionally. This helps mobile users access the information multiple devices. Any updates they make are instantly synchronized to the cloud and every one of their devices, according to the company. These features prevent any time wastage relating to searching for contact information.

“Many people form relationships through multiple social networking sites, so the ability to integrate and synchronize contact information in the cloud through our portals is invaluable,” CEO of PanTerra Networks Arthur Chang noted in a statement.

WorldSmart users who also use Outlook as their client interface, are sure to appreciate the ease of use and recognizable interface when merging it with WorldSmart’s cloud-UC backend.

“PanTerra constantly looks to deliver cloud-based solutions that are driven by customer input, and people have expressed an affinity toward their existing user interfaces such as Outlook, Salesforce and social media websites. We delivered full interoperability and seamless integration with this release of WorldSmart,” Arthur Chang added.

Last month PanTerra announced the appointment of Gene "Skip" Lane as executive vice president of sales and marketing.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.

Madhubanti Rudra is a contributing editor for unified communications. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves

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