Unified Communications Featured Article

DecisionPoint Releases Cloud-based Grapevine Push-to-Talk Blackberry Client Software

August 11, 2011

The cloud-based Grapevine Push-to-Talk BlackBerry client has been released by DecisionPoint Systems, Inc., a provider of field-based workforce automation solutions. Having been designed as a global communication system, Grapevine has the ability to offer instant voice communication over multiple communication devices.

Grapevine eliminates delay in voice delivery as it provides Push-to-Talk capability over the internet and across different carriers as well as Wi-Fi networks. The software offering from DecisionPoint is capable of keeping workforces connected even if they are widely dispersed. This makes it easy for users to effectively improve their communications and bring down costs.

The cloud-based Grapevine Push-to-Talk Software as a Service (SaaS) product does not require complicated and time consuming setting up of servers which otherwise only marginally improve communications. Grapevine has been designed to ensure easy and quick scalability and is capable of supporting group communication between 5,000 individuals and 100 participants at any given time.

Some of its key features include the ability to provide high-quality voice communication with audio alerts and the setting up of a private and secure network capable of offering voice encryption and sub-second transmission.

DecisionPoint's Grapevine Blackberry client is an extension and reflection of the success of the Windows Mobile client which was released by DecisionPoint early this year in February. The Blackberry client is capable of functioning simultaneously along with the Windows Mobile client. This interoperability effectively addresses customer requirements for establishing instant communications between field operators and managers working with Windows Mobile devices and consumer devices.

 In a release, Brent Felker, VP Field of Mobility Solutions for DecisionPoint Systems said that, “Including a Blackberry client in the Grapevine list of supported devices is a significant step forward for the product offering as managers can now access their employees closed loop communication system from their Blackberry. Since its introduction Grapevine users have been asking for a client that will enable their managers and dispatchers to use the system when away from their offices. This is that client.”

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.

Calvin Azuri is a contributing editor for unified communications. To read more of Calvin’s articles, please visit his columnist page.

Edited by Jennifer Russell

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