Unified Communications Featured Article

iCore Networks VoPI Service Helps McKissack & McKissack Team Members Communicate On-the-Go

June 21, 2011

iCore Networks, an operator of a wide commercial Voice over Private Internet (VoPI) network, announced that its VoPI service has helped McKissack and McKissack improve its performance greatly.

The client, an architecture, engineering and construction management firm in Washington D.C., was able to enhance business performance and manage major construction projects by enabling optimum communications between traveling team members, said iCore officials in a release.

“Our focus is to continue to provide cloud based features for our clients to utilize through our VoPI solution in order to improve their business performance,” said Stephen Canton, iCore’s chairman and CEO.

“McKissack & McKissack is an organization with an exemplary reputation and which is the ideal example of an enterprise that tremendously benefits from VoPI technology given their work environment and the increased interest and usage of Unified Communications in order to deliver the results and responsiveness their customers are accustomed to and uphold their mission,” added Canton.

McKissack & McKissack is a woman/minority-owned organization that offers services encompassing architecture and interiors, program and construction management, planning and facilities management, as well as environmental engineering and transportation. The firm operates from offices in various locations across the United States including Los Angeles, Atlanta, and Orlando.

McKissack & McKissack was recently assisted with the management of a $100 million annual construction and rehabilitation budget for the U.S. Department of Labor’s Job Corps Contractor Support Center (JCCSC) in Arlington, Virginia.

In order to service this requirement, McKissack & McKissack needed a more innovative and cost-efficient telecommunications system to deliver creative, practical, and technical expertise to work within budgets and schedules, explained officials.

“As the Program Management Contractor, one of our responsibilities is to ensure that the JCCSC staff has access to voice and data. With the assistance of iCore, we have successfully converted to a VoIP solution. Since then, we have witnessed remarkable improvements in communication and collaboration throughout the JCCSC,” said Carl A. Bunche Sr., vice president, Special Projects, of McKissack & McKissack.

The installation of iCore’s VoPI solution provided the client with features like Find Me Follow Me, which lets users leave their desk but without missing calls. Users can also check and forward messages and set up conference calls even while traveling.

In related news, unified communications reported that Sport and Health Clubs, a Washington metropolitan area health club operator, has renewed a contract for voice, data and Internet Services with iCore Networks.

Shamila Janakiraman is a contributing editor for unified communications. To read more of Shamila’s articles, please visit her columnist page.

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