Unified Communications Featured Article

3CX Launches 3CX Phone System version 10

May 18, 2011

3CX, global telecommunications developer, has launched the 3CX Phone System version 10.

A new user-friendly Web-based app and 3CX MyPhone are included in the new release. The version 10 is designed to offer conferencing, presence, transferring of calls and other features together in one easy to use application.

“3CX has raised the bar in the unified communications market by providing a new, easy to use, lightweight user portal that makes it much easier for users to take advantage of unified communications, whilst at the same time making life easier for administrators,” said Nick Galea, CEO of 3CX, in a statement.

Leveraging Silverlight to offer desktop like user-friendly experience, users can manage their extension from their netbook or desktop and avoid a cryptic phone interface. The new user portal of 3CX MyPhone is Web based.

Company officials said 3CX MyPhone works in line with softphones, IP phones, iPhone and Android smartphones. The version 10 offers flexibility for users to choose what phone device best suits them.

The other benefit to users of 3CX MyPhone include: see status/presence of other users; launch calls from a Web page, outlook or phonebook; transfer calls to other users; divert calls to voice mail; monitor queue calls; see missed/inbound/outbound calls; create and manage conference calls and configure call forwarding options when away/out of the office.

The company is also offering enhanced management and security features. Administrators will have control over blacklisting of clients trying to register against the server. Users can block outbound calls whenever they need. They can also block outbound calls to countries or continents to which a company never makes calls.

3CX Phone System v10 is the only native SIP PBX for Windows. This focus on Windows allows 3CX to optimize its code for the platform. 3CX Phone System v10 performance was improved, while significantly reducing memory and processor usage.

Back in April, 3CX announced its internationally used cross-platform communications application has received Skype Connect interoperability certification. With this, organizations using the 3CX Phone System can now communicate more efficiently and economically by directing their outbound calls to mobile phones and landlines around the world through Skype.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.

Rajani Baburajan is a contributing editor for unified communications. To read more of Rajani's articles, please visit her columnist page.

Edited by Jennifer Russell

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