Unified Communications Featured Article

Sol Casinos Selects NEC's UC Solutions

May 04, 2011

Sol Casinos’ Casino Del Sol Resort, Spa, and Conference Center has selected NEC’s UC for Enterprise, UNIVERGE SV8500 and UNIVERGE UM4730 unified communications solutions.

As part of the agreement, Casino Del Sol, operated by the Pascua Yaqui Tribe in Tucson, Ariz., will be expanding its use of NEC’s communications solutions to help it improve collaboration among employees and enhance guests’ experiences with the expansion of the property this fall.

NEC’s UNIVERGE SV8500 will help the resort stay connected and offer improved guest services, like scheduling reservations, an increasingly important part of the growing business.

“It is important that at every touch point, Casino Del Sol customers get the best experience possible,” said Mark Birtha, president and chief development officer for Sol Casinos, in a statement.

“NEC’s UNIVERGE SV8500 helps us streamline communication, allowing us to process guests needs faster and better utilize our resources. Throughout our 10-year relationship with NEC, their systems have never gone down at our facility. We knew that when we upgraded to the new platform we’d be getting the same seamless experience with additional benefits,” said Birtha.

 “NEC dealer Canyon Telecom suggested UCE as a means for staff to collaborate and deliver excellent customer service, and the UNIVERGE SV8500 to protect Sol Casinos’ current investment,” said Larry Levenberg, vice president of channel sales and marketing, NEC Corporation of America, Communication Technologies.

Levenberg said that upgrading from NEC’s NEAX 2400 to the SV8500 will allow Sol Casinos to remain with a familiar and easy-to-manage platform, while providing them with additional benefits including business continuity, increased customer responsiveness and simplified business process integration.

Back in April, Verizon and NEC Corporation of America announced that they have jointly completed another industry first with a field trial transmitting high bit-rate technologies, including 100G, 450G and 1T (1 terabit or 1000G), coexisting on the same fiber.

The results of the trial, which was performed last year on 3,560 kilometers (2,212 miles) of field fiber of Verizon's network in the Dallas area, were outlined in a post-deadline paper that was presented at the recent OFC/NFOEC Conference and Expo.

Jamie Epstein is a unified communications Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC as a Web editor for unified communications. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves

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