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Nimsoft Unveils Nimsoft Unified Manager

April 05, 2011

Combining infrastructure monitoring and ready-to-use ITIL-based service management capabilities in a single solution, Nimsoft has unveiled Nimsoft Unified Manager, a multi-tenant IT Management As-A-Service solution.

Nimsoft Unified Manager is the IT management solution for Modern IT. Consisting of comprehensive IT monitoring and service desk functionality, it couples the broadest set of technology coverage with bullet-proof service delivery processes.

To meet the needs of today's collaborative, fast-paced IT operations, Nimsoft Unified Manager provides intuitive, out-of-the-box logic and bi-directional integration between monitoring and service management.  It will be offered either on-demand (SaaS) or on-premise. Ensuring that problems and potential problems are quickly and accurately addressed based on their impact to the business, this integration between monitoring and service management radically improves the productivity of IT operations.

“Business moves too fast for companies to get bogged down in costly implementations of complex IT management applications that can't respond to constant changes in modern IT infrastructure and services," said Gary Read, Nimsoft CEO.  "With Nimsoft Unified Manager, our customers can maintain the deep visibility they need into the computing environments that form the central nervous system of today's modern IT organizations and deliver critical highly available services at low costs.”

Nimsoft Unified Manager empowers service providers and IT organizations to more efficiently and effectively optimize delivery of IT services to business users across internal and external IT infrastructures?including public and private cloud environments, by unifying monitoring and service management.  The solution is built on the customer-proven Nimsoft Service Desk technology and the successful Nimsoft Monitoring Solution (now known as Nimsoft Monitor).

In December 2010, SunGard  selected the Nimsoft Monitoring System (NMS) as the underlying platform for its new cloud services offering, providing its clients high availability and rapid elasticity. NMS delivers the visibility needed to monitor and manage performance across various environments, making it the one solution that can address all of today’s monitoring needs, and those arising in the future, the company has stated.

Raju Shanbhag is a contributing editor for unified communications. To read more of Raju’s articles, please visit his columnist page.

Edited by Janice McDuffee

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