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Mitel Deploys Unified Communicator Advanced System Based On Freedom Architecture

March 23, 2011

As a global provider of business communications and collaboration software and services, Mitel deployed a Unified Communicator Advanced System that provides a single portal allowing seamless collaboration of tools including voice, video, presence, secure instant messaging, audio and web conferencing, document sharing, voice messaging and email, from a PC or mobile device. Based on Mitel’s Freedom Architecture, UC Advanced helps drive responsiveness and agility in today’s organizations by allowing people and information to connect effectively and efficiently.

In a release, Greg Thompson, director of the department of IT at Union Institute and University said, “Our staff is geographically dispersed across the United States and it was important to us to find a communications solution that enabled a better way to collaborate. Mitel Unified Communicator Advanced plays a major role in this. Since we deployed the solution we have broken down the silos that existed between locations, enhanced our communication and collaboration among staff, and enabled quicker access to individuals across the organization. This allows us to serve our students and the community with the highest level of excellence.”

To support current dynamic work environment, Mitel’s Freedom architecture provides organizations with the necessary flexibility and simplicity. Mitel leverages a single cloud-ready software stream to deliver a powerful suite of advanced communications and collaboration capabilities, allowing organization to implement best of breed network solution by getting rid of the closed unified communication architecture. 

In other news, Mitel has recently announced that its cloud-based hosted exchange technology will be used to support a new hosted exchange UC offering from DCI for the hospitality market. Design Communications Inc. (DCI), a premier provider of telecommunications systems and services, is a top Mitel authorized partner for the hospitality market in the United States, and offers exchange hosting services for hotel properties based on Mitel's Multi-Instance Communications Director (MICD).

Carolyn John is a Contributor to unified communications. To read more of her articles, please columnist page.

Edited by Jennifer Russell

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