Unified Communications Featured Article

ShoreGroup Marks its Footprints in Western U.S. Markets

March 10, 2011

ShoreGroup, has recently inaugurated a new sales and service office in Denver to serve Western U.S. markets.

Along with the new office, the company has also announced new job openings which include number of key industry-leading professionals in Denver and surrounding areas to support ShoreGroup's national contact center, collaboration, Cisco Unified Computing System (UCS) and unified communications sales, consulting and operations practices.

Robert Kennedy, ShoreGroup's President and CEO said the process of continuing to expand the company’s presence in Western U.S. has been built upon its existing enterprise and service provider customers, which has provided a solid foundation for its activities in the region.

“We have been gratified by the level of customer satisfaction our customers have expressed to date, and our objective is to maximize our ability to work even closer with them in the consulting, implementation and support of their efforts to incorporate the latest and most advanced technologies into their networks," added Kennedy.

ShoreGroup has been offering its services in 30 states and is focused on delivering world-class design, implementation, and support services to organizations looking to leverage best practices, deployment approaches and newer IP-based communications and collaboration solutions for business success and competitive differentiation.

"With one of the industry's most comprehensive value-added portfolios of IP-based contact center and unified communications solutions and services, ShoreGroup is well positioned to address this tremendous opportunity for growth," said John McCarthy, ShoreGroup's senior vice president of sales.

Delivering a complete portfolio of industry-leading management applications, maintenance solutions, ShoreGroup provides professional services and products for unified communications networks.

By developing innovative management applications on its dynamic CaseSentry platform, ShoreGroup solutions enable IT, telecom and contact center support organizations to easily and effectively manage availability, performance, service levels and support processes for complex networked environments.

Recently at the annual Cisco channel partner conference held in New Orleans, ShoreGroup received the Cisco Partner Summit award for Outstanding Customer Solutions Partner of the Year. As the provider of premier converged network and systems management solutions, ShoreGroup was recognized for its CaseSentry and ShorePatrol managed service solutions.

Jyothi Shanbhag is a contributing editor for unified communications. To read more of Jyothi's articles, please visit her columnist page.

Edited by Janice McDuffee

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