Unified Communications Featured Article

Plantronics Announces the Launch of Next Generation Voyager PRO UC Headset

February 17, 2011

Plantronics, a provider of innovative headsets for the office, contact center, personal mobile, entertainment and residential markets, announced the launch of Voyager PRO UC Bluetooth headset.

Earlier this year, as part of its 50th anniversary celebrations, Plantronics had announced the addition of Voyager Pro UC Bluetooth headset and Calisto 825 speakerphone to its unified communications product portfolio. The company also announced a toolkit for customers working with communications gear.

Voyager PRO UC offers better mobile phone and PC communications through smart sensor technology. The Bluetooth headset uses advanced hardware and software that eliminate communication complexity by detecting presence, integrating with PC applications, and enhancing the headset experience.

Unified communications is bringing together different communications modalities and devices. We will move between our PCs, mobile phones, and deskphones seamlessly,” said Bob Hafner, managing vice president of Mobile and Client Computing at Gartner, in a statement.

“For years, mobile calling and computer-based communication services like Skype or Microsoft Lync have existed in silos,” said Bobby Joseph, country manager of Plantronics India. “The Plantronics Voyager Pro UC unifies and simplifies communications for today’s connected and increasingly distributed workforce by enabling accurate availability information and delivering intuitive features like smart call transfer.”

Plantronics’ sensor technology in the Voyager PRO UC headset transforms the end-user experience for mobile phone and PC communications. The Voyager PRO UC answers mobile phone and PC calls by placing the headset on customers’ ear. There are no buttons to press, applications to open or voice commands to execute.

With the sensor technology, the headset knows when it is being worn and routes the call appropriately. When a call comes in and the headset is not easy to access, the audio is automatically routed to the phone so there is no fumbling with the phone and missing calls. Additionally, the Voyager PRO UC eliminates accidental dialing by locking the call button when the headset is not being worn.

Rajani Baburajan is a contributing editor for unified communications. To read more of Rajani's articles, please visit her columnist page.

Edited by Jennifer Russell

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