Unified Communications Featured Article

Gartner Places UC Provider CallTower Among Visionaries

January 05, 2011

According to a recent press release, CallTower, Inc., the market-leading provider of Unified Communications as a Service, has been positioned by Gartner, Inc., in the "visionaries" quadrant of the newly published "Magic Quadrant for Unified Communications as a Service, North America" report. The report evaluates vendors based on a set of criteria that include "completeness of vision" and "ability to execute."

"We are proud to be included in the Gartner Magic Quadrant, as we believe it further affirms our ability to deliver the right kind of solutions for today's greatest UCaaS and business phone service : needs," said Bob Barnes, executive vice president of sales, marketing and business development at CallTower, in a statement. "We are committed to offering the products and services that maximize the benefits for our customers while ensuring unparalleled service quality that enables complete focus on core business issues."

CallTower's Unified Communications as a Service solutions offer the highest levels of service, product upgrades, support and security, the latest available technologies, one predictable bill and one common interface for all communications applications. Moreover, the on-demand platform from CallTower also delivers fast results and ROI without capex, expensive infrastructure and network upgrades.

To be included in Gartner's Magic Quadrant for Unified Communications as a Service, vendors must adhere to a subset of capabilities identified by Gartner as most critical from the overall range of capabilities expected in UCaaS. Vendors also have to meet stringent market size and market penetration requirements.

With its fully hosted and managed enterprise-class unified communications solutions, CallTower helps organizations transform voice and data communications into a strategic business tool that provides a competitive advantage. With CallTower, organizations gain the functionality of all available advanced Unified Communications features in a reliable, stable and scalable environment, without the complexity and costs of buying, implementing and managing a solution internally.

Rahul Arora is a unified communications contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Jaclyn Allard

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