Carousel Appoints New Executives in Unified Communications
In recent years, much attention has been paid to improving the messaging infrastructure, business continuity and disaster recovery of companies. Many enterprises are adopting unified communications to improve service and simplify management.
The executive appointments are being done to work on Carousel's strategic direction into systems integration solutions. The seven new executives have more than 130 years of experience collectively in telecommunications, unified communications, IT infrastructure and data networking.
As part of the newly expanded team, Dan Whalen has been named Vice President of Engineering. Previously Director of Engineering at Carousel, Whalen has worked in the communications industry for more than 25 years. Prior to Carousel, Whalen held both sales and technical positions at AT&T and Lucent Technologies.
Likewise, as Vice president of Data Services, Bill Annino will be responsible for operations and sales support for this group, which handles all products related to Carousel's power business, wireless, security and core routing and switching business. Prior to Carousel, Annino held positions at Cabletron Systems and SyNet Inc. Annino has 15 years experience in the telecommunications industry and holds degrees in marketing and entrepreneurship from Johnson and Wales University in Providence, R.I.
Formerly Director of Global Account Services at Carousel, Jay Jamison has now been named Vice President of Global Services. With more than 17-years experience in the telecommunications field, Jamison will be responsible for all field operations and Carousel's "Premier One" customer accounts. Prior to joining the Carousel team, Jamison held positions at Avaya, Lucent Technologies, Williams Communications and New York Telephone.
To crease strong customer service team, Carousel has named Deb Ricci Vice President of Customer Service. Previously, Ricci served as Carousel's Director of Customer Service. Deb will be responsible for the delivery of Customer Service, the Network Operations Center (NOC) and Maintenance On-boarding.
Mandira Srivastava is a unified communications contributor. She works as a full-time writer, ghostwriter and blogger, and has more than two years of experience in print and Web media. She has also worked on company brochures, website content and product descriptions, as well as proofreading and editing content. To read more of her articles, please visit her columnist page.