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InterCall, Sprint Offer Integrated Conferencing Enablement Solution

October 15, 2010

InterCall, a subsidiary of West Corporation and dealer in conference communications, announced a partnership with Sprint through which they are planning to offer Integrated Conferencing Enablement (ICE), an IP audio conferencing enablement solution that enables direct connection with InterCall's conferencing services by leveraging Sprint's Tier-1 IP and wireless networks.

ICE has the ability to improve network infrastructure with lower costs and increase call quality through transporting calls seamlessly via IP through Sprint’s Global MPLS network to InterCall, thereby avoiding PSTN carriers. The partnership between the two companies is supposedly the first ever such endeavor between a conference service provider and a Tier 1 carrier for both wireline and wireless users.

Officials with InterCall have stated that in today's world, companies are being challenged to trim expenses, but trying to squeeze a supplier for a little savings no longer provides the results needed. At InterCall, they are committed to driving the transformational savings companies are striving for by offering smarter ways to do business. ICE allows customers to save an estimated 30 to 40 percent on their IP audio conferencing costs without sacrificing product capabilities.

The partnership will also enable Sprint customers to have direct access via ICE to InterCall's innovative suite of audio, video and web conferencing services, complementing Sprint's portfolio of Converged Solutions for enabling enterprise mobility and collaboration.

John Dupree, VP of enterprise and federal sales at Sprint, said in a press release that they are excited to be the exclusive wireless/wireline carrier to partner with InterCall and offer ICE to their customers. ICE provides their customers with increased productivity and value through mobile integration on Sprint’s Global MPLS network. Freedom of mobility gives customers a simple and easy way to participate in business calls and meetings and stay connected virtually wherever they are in the world.

Nathesh is a contributing editor for unified communications. To read more of Nathesh's articles, please visit his columnist page.

Edited by Jaclyn Allard

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