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August 31, 2010

Mitel Expands Suite of Virtualized UC Applications Running in a VMware Environment

By Shamila Janakiraman, TMCnet Contributor

Mitel (News - Alert), a provider of unified communications or UC software solutions announced that it has deployed additional Mitel UC applications that are available as virtual appliances running in a VMware environment.

Mitel offers a combination of applications and it offers a complete UC suite of virtual software applications. Mitel Virtual Solutions uses VMware vSphere for helping customers consolidate Mitel’s voice ad UC applications along with non-voice business applications in the datacenter.

In a release Stephen Beamish (News - Alert), vice-president marketing and business development at Mitel said, “The Mitel Virtual Solutions portfolio combined with carrier SIP services now allows customers to deploy an entire unified communications solution as a software-only configuration. This provides customers with the choice in selecting a solution that meets the requirements of their business model and technology infrastructure.”

The availability of Virtual Mitel communications director or Virtual MCD and the Mitel Virtual Solutions portfolio have resulted in the introduction of applications which are VMware Ready certified and available as virtual appliances.

Virtual Mitel Applications Suite will combine business-critical unified communications applications such as messaging, conferencing, collaboration, informal contact center, business reporting and analytics, and mobility in a single software package.

Also the Virtual Unified Communicator Advanced provides users with single-portal access to all collaboration tools including deskphone/softphone integration, presence, instant messaging, visual voice mail, and audio, Web, and desktop video conferencing, said company sources.

The Virtual Mitel Border Gateway (News - Alert) offers a solution that enables businesses of all sizes to easily enjoy the benefits of UC through a low-cost, secure, “plug and work” solution that extends applications to teleworkers across remote locations.

Parag Patel, vice president, global strategic alliances at VMware pointed out that as customers continue on the path to IT as a service, they are virtualizing more business-critical applications. In case of UC solutions, they expect flexibility, reliability and scalability while still expecting high levels of performance.

“With the VMware and Mitel partnership, customers can virtualize tier-one applications for a cost-effective approach to cloud computing,” Patel added.

Mitel Virtual Solutions enable server consolidation, reduces power consumption, and ALSO decreases provisioning, installation and application management overhead. The solutions offered by Mitel also ensure enhanced productivity and efficiencies in datacenter management besides providing a single business continuity and disaster recovery plan.             

Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila’s articles, please visit her columnist page.

Edited by Erin Monda

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