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July 26, 2010

PanTerra Networks Introduces New Cloud Service

By Anuradha Shukla, TMCnet Contributor

Cloud computing is becoming an adoptable technology for many of organizations due to its dynamic scalability and usage of virtualized resources as a service through the Internet. PanTerra Networks, a provider of cloud-based Unified Communications (News - Alert) solutions for small- and mid-size enterprises, is now offering TryUC, a free version of its WorldSmart unified communication service to the customers of its WorldSmart businesses. The goal: to further improve sales, productivity and customer satisfaction.

TryUC is a Business to Customer cloud-based service that gives WorldSmart businesses a competitive advantage. PanTerra's (News - Alert) WorldSmart Cloud-based Unified Communications solution caters to 1,000s of SME businesses to be more competitive through the use of Unified Communications enabling them to be more responsive to potential, new and existing customers, partners and vendors.

Now with TryUC, WorldSmart businesses can give their customers a free version of WorldSmart which allows them to be instantly connected to them and share information through multiple communications channels including voice, conferencing, desktop sharing, secure Instant Messaging, voicemail, file transfer and SMS messaging.

TryUC also includes real-time presence, further increasing responsiveness. All of these capabilities are accessible through a 100 percent browser-based client, eliminating any requirement to install hardware or download any software.

TryUC features hundred percent browser-based client, simple web sign-up, free unlimited On-Net Calling with simple click-to-dial interface, real-time presence for calls, secure Instant Messaging with no advertising or spamming, Voicemail with voicemail to email, Unlimited Business quality audio conferencing, Unlimited one to one Desktop Sharing, Unlimited Large File Transfer, and Complete cloud-based archiving.

Imagine a potential customer being able to see real-time presence for your sales department and conveniently IM with one of the sales engineers to get aquestion answered instantly. Or taking most of your support interactions through secure IM instead of making customers wait in a phone queue, allowing you to increase support accessibility while lowering overall support cost.

Read a related article on TMCnet “Cisco (News - Alert) Extends Security Cloud Protection.”

Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s article, please visit her columnist page.

Edited by Marisa Torrieri

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