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June 22, 2010

Genesis M.O. Becomes Premier Partner of EasyRun

By Madhubanti Rudra, TMCnet Contributor

EasyRun (News - Alert) is a renowned provider of multimedia contact center and voice solutions. The company has recently announced  that it has entered into a reseller partnership with Washington DC based Genesis M.O., which caters to private and public sector organizations, including the Federal Government.

EasyRun’s feature rich and competitively priced voice and contact center solutions are sold through a worldwide network of certified resellers. According to EasyRun, its suits of products can deliver immediate organizational benefits in total cost of ownership and return on investment. In order to become a Premier Partner of EasyRun, GMO had to complete certification on the EasyRun product line.
On the top of the EasyRun’s product line is EasyRun’s flagship product, EPICAcce. The company describes the product as “an award-winning, purpose-built contact center appliance.” It delivers a comprehensive VoIP solution designed to control, manage, monitor and support multi-media blended inbound/outbound corporate communication channels.
Among other benefits, EPICAcce can be installed as a standalone PBX (News - Alert) solution, a standalone multimedia contact center, or a total end-to-end voice and contact center.
Because the solution is PBX-agnostic the contact center solution can be installed into any legacy or VoIP voice network.
“We are thrilled to join forces with EasyRun and this partnership could not come at a more appropriate time. Today more than ever, businesses have to find ways to be more efficient all-the-while reducing costs. That challenge constitutes the core of our business. We connect people and information through innovative technologies and EasyRun’s end-to-end voice products are a perfect extension to the services and solutions we offer,” GMO CEO Karim Morsli said.
With its proven expertise in the fields of Unified Communications and Software Engineering, Genesis M.O. strives to connect people and information. The company describes its solutions as slick and sensible. The GMO solutions are designed to increase operational efficiencies and reduce costs. The company focuses on strategic thinking, methodologies and industry best-practices to ensure superior service delivery and customer support.
The EasyRun management is happy to include GMO in its fold.“We are pleased that Genesis M.O., which has a history of delivering services to the federal government, is representing EasyRun as a Premier Partner in the DC area. Their commitment to their customers, hands-on expertise in delivering voice and contact center optimization, efficiency, and ROI fits perfectly with the EasyRun mission. Collectively we offer our joint clients a cost effective, robust, best of breed voice solution,” Doron Meirom, President of EasyRun said.

Madhubanti Rudra is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Juliana Kenny

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