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February 01, 2010

TIGO to Deploy Comverse Voice HUB

By Jai C.S., TMCnet Contributor

TIGO, the brand name of global communications group Millicom (News - Alert) International Cellular S.A., reportedly unveiled its plan to deploy the Comverse (News - Alert) Voice HUB in order to bring voice-related services, such as Comverse Visual Voicemail and Call Completion to its mobile network in Bolivia and Honduras.

“Deployment of these new capabilities is part of our ongoing commitment to our customers to provide them with the best user experience based on the latest world-class services,” Juan Carlos Acosta, CEO at TIGO, said. “Comverse helps us provide services that keep our subscribers engaged and pleased.”
Comverse is a provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. The company’s Voice HUB platform is a single platform and claimed as the most advanced voice platform that enables quick and cost-effective launch of voice-related services, including: voicemail and call completion, visual voicemail suite and ringback tone.
With this Voice HUB, TIGO users can now have their voice messages sent to them immediately and automatically via multimedia message and e-mail. Knowing that voicemail messages will be heard more quickly, callers will be encouraged to leave more messages. Added to this, both the company believes that TIGO users also will enjoy a number of additional service enhancements.
Additionally, Comverse Web Customer and Self Care will also be providing TIGO users with a friendly and accessible place to adjust their services to their exact preferences.
“We are gratified that many Comverse customers in all regions return to us for additional services,” Dror Bin, president of global sales at Comverse, said. “Expanding our relationship with TIGO underscores the success of other Comverse solutions they have been using for years, such as Business Support Systems, text and multimedia messaging, and more.” 

Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.

Edited by Amy Tierney

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