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Hosted VoIP Featured Article

October 22, 2010

8x8 Adds More Customers to Hosted VoIP and Unified Communications

By Raju Shanbhag, TMCnet Contributor

The adoption of hosted VoIP and unified communications services is on the rise. Reflecting this trend, 8x8, Inc., a provider of business communications and cloud computing solutions, has added more customers, the company announced.

The company claimed that the low-entry costs and a host of features offered by this technology is attracting even the large enterprises, along with small and medium businesses.

New 8x8 (News - Alert) customers include independent publisher H.W. Wilson, producer of some of the world's leading print and online indexes, full-text databases, and other products and services tailored for public, school, college, and special libraries in the U.S. and worldwide. Also, as a cost savings alternative to purchasing, installing and maintaining an expensive premises-based system, H.W. Wilson's Bronx, N.Y., headquarters has installed more than 160 8x8 Virtual Office hosted PBX (News - Alert) and call center extensions.

“While cost savings remains one of the primary reasons businesses migrate to hosted communications services, the features, mobility and associated productivity benefits have become equally, if not more, important to larger enterprises," said Huw Rees (News - Alert), 8x8 vice president of business and channel development. "All of these advantages translate into greater efficiencies on many levels, which, ultimately, is what all businesses are looking for.”

Looking to unite its team of IT professionals and consultants under a single corporate phone system, an information technology company serving large consumer and business marketers adopted 8x8's VoIP and unified communications services. The company has more than 60 employees in 15 states as well as offices in India and China. Also, Performance Learning Systems, an educational-services company that provides on-site and online professional development services to practicing educators, uses 8x8 Virtual Office phone services in two corporate offices and 10 home offices

Recently, the company released information about its fiscal 2Q, with increasing revenue and product penetration across all offerings. “I’m very pleased to report that 8x8 continued to generate all-time record revenue for the second quarter of fiscal 2011 ended Sept. 30, 2010, as we saw strong metrics across all of our business service offerings,” said CEO and Chairman Bryan Martin (News - Alert).

Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju’s articles, please visit his columnist page.

Edited by Tammy Wolf

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