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October 06, 2010

AVST CallXpress 8.1 Available with Support

By Nathesh, TMCnet Contributor

Applied Voice and Speech Technologies (AVST), a developer of unified communications (UC) solutions, stated that their CallXpress 8.1 is available to users with support for application virtualization.

As enterprises continue to recognize the immediate time savings and resource optimization that comes with virtualization, AVST (News - Alert) now supports VMware vSphere 4 virtualization platforms, for its UC platform. AVST customers can now take advantage of the benefits of virtualization in their CallXpress deployments by reducing the number of servers used to deploy CallXpress applications.

CallXpress applications that run on virtual machines include, call servers, Web PhoneManager, Message Cache Manager, integrated client access, digital networking, and fax-over-IP.

CallXpress is a powerful Unified Communications (News - Alert) platform turns customers’ telephone system into a productivity tool. AVST’ flagship Unified Communications platform, CallXpress, offers unprecedented interoperability and delivers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities.

The company has noted that virtualization is a complement to AVST's comprehensive Neverfail high availability and disaster recovery solution and strengthens the overall resiliency of the CallXpress platform.

In a press release, Tom Minifie (News - Alert), AVST CTO, commented that enterprises deploy virtualization to save on resources and data center costs. Their customers are now able to take their virtualized infrastructure one step further by running CallXpress applications on their virtual machines. CallXpress customers can start by virtualizing one CallXpress application, then monitor resource usage and add other applications as needed to maximize server resource utilization.

Stephan Kleynhans, Gartner (News - Alert) Research VP, stated that about 50 percent of organizations are planning to roll out Windows 7 as 64-bit. CallXpress 8.1 supports the migration to 64-bit environments by offering: support for Windows Server 2008 R2 64-bit server; running administration and end user client applications on Windows 7 32-bit and 64-bit; and Unified Messaging integrated into Exchange 2010 and Outlook 2010 32-bit and 64-bit.  

Nathesh is a contributing editor for TMCnet. To read more of Nathesh's articles, please visit his columnist page.

Edited by Jaclyn Allard

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