Unified Communications

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February 03, 2009

Global Crossing Extends SIP Trunking Solution to Microsoft UC Systems

By Michelle Robart, TMCnet Editor

Global Crossing, a company providing telecommunications solutions over the world's first integrated global IP-based network, today revealed that users of Microsoft Office Communications Server 2007 Release 2 (R2), access to Global Crossing's (News - Alert) suite of Session Initiated Protocol (SIP) Trunking solutions. This makes Global Crossing one of the first SIP Trunking service providers qualified for use with Office Communications Server 2007.

"By extending Global Crossing's SIP Trunking offering to Microsoft's (News - Alert) unified communications systems, we are helping expedite the adoption of VoIP services for global enterprise customers," said Dave Carey, chief marketing officer with Global Crossing. "Our Global IP solutions help exceed our clients' need for cost-effective and efficient communications tools for the 21st century."
With SIP Trunking, enterprise customers gain significant cost-savings from the elimination of gateways, expensive ISDN facilities, and the maximization of bandwidth utilization in a converged IP environment.
"The combination of Office Communications Server 2007 Release 2 and Global Crossing's suite of SIP Trunking solutions provide a powerful new way for people to collaborate and offers customers a rich and integrated communications experience," said Eric Swift, senior director of the Microsoft Unified Communications (News - Alert) Group at Microsoft. "Global Crossing is adding significant value to enterprise communications and enabling businesses to better connect people, information and business processes."
Lionbridge, a provider of multilingual language, content, and technology outsourcing services, recently upgraded to Office Communications Server 2007 Release 2. Lionbridge plans to migrate voice communications from a traditional PBX (News - Alert) to an Office Communications Server solution on an ongoing basis.
Henk Thomassen, IT systems engineer, Lionbridge, sees Global Crossing as valuable partner.
"They have shown the improvement in flexibility that we can have in terms of call routing and redundancy. In addition, the SIP Trunking they provide enables us to define a good call routing plan that ensures us the best audio quality at the least cost,” explained Thomassen.
Lionbridge uses Global Crossing's VoIP Interoperability Labs for equipment, call flow, protocol and IP signaling compatibility. With more than 700 successful tests of telephony hardware and software, Global Crossing brings years of extensive VoIP service experience to enterprises that have deployed or are thinking about deployment of Office Communications Server 2007 R2 as its unified communications platform.
Global Crossing's VoIP services that support Microsoft's Office Communications Server 2007 R2 include:
-- Global Crossing VoIP Outbound, which processes traditional long distance and international long distance;
-- Global Crossing VoIP Toll-Free
-- Global Crossing VoIP Local Service; and
-- Global Crossing VoIP Consulting, an offering that is a combination of advanced interoperability testing and customized VoIP engineering consulting services.
According to Global Crossing, Unified Communications is the integration of collaboration and IP telephony services, provided via a converged audio, data and video IP network.
With Global Crossing’s fully-meshed MPLS-based global network, customers gain the ability to deploy enhanced communications tools that enable the effective exchange of information while raising user productivity levels.
Global Crossing offers a wide range of secure data, voice, and video products to approximately 40 percent of the Fortune 500, as well as to 700 carriers, mobile operators and ISPs. It provides services to more than 690 cities in more than 60 countries and six continents.

Michelle Robart is a contributing editor for TMCnet. To read more of Michelle's articles, please visit her columnist page.

Edited by Michelle Robart

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