Unified Communications

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December 11, 2008

NET's UC Gateways Provide Integration with MS Active Directory

By Tim Gray, TMCnet Web Editor

VoIP technologies innovator Network Equipment Technologies (NET (News - Alert)) gave its unified communications platform a boost today by adding integration capabilities of Microsoft Active Directory (AD) and other Lightweight Directory Access Protocol (LDAP) solutions to its VX Series gateways.

The directory integration is designed to provide migration benefits to a converged data/voice infrastructure, such as Microsoft (News - Alert) Office Communications Server 2007 (OCS).
While the benefits of the upgrades are many, its primary function is to allow customers to leverage the directory integration features of the VX Series UC Gateway. By using information from AD, customers now have the ability to add enterprise mobility applications to the UC solution.
The applications include the use of AD or LDAP as a single point-of-administration, which is important for allowing customers to perform all moves, adds and changes in one place, according to Talbot Harty, chief development officer at NET.
"The ability to use AD to drive voice and fax functions in a converged environment saves administrators and end-users significant time and effort, while also enabling companies to implement all kinds of useful call management rules," said Harty.
In addition, the ability to flexibly define call-routing rules using AD or LDAP fields has an important function for administrators. This simplification of phased technology migrations – through identification which end-users are served by Microsoft OCS, the PBX, Cisco (News - Alert) Call Manager – has significant business value, according to Harty.
"By delivering robust AD and LDAP integration in our VX Series UC Gateways, we provide customers migrating to Microsoft OCS and other UC solutions.”
NET Quintum (News - Alert), the wholly owned subsidiary of NET, has increased its footprint in recent months within the OCS Server 2007 community. The company has developed VoIP solutions that allow OCS 2007 to be connected to the PSTN, allowing for voice communications outside the IP network. NET Quintum Tenors make it easier to connect Microsoft Office Communications Server 2007 with a Microsoft specific configuration wizard and a wide variety of product options.
The VX Series UC Gateway's AD and LDAP support also provides advantages to resellers and integrators making it easier to install, configure and maintain convergence solutions, according to Jeff Zaremba, senior director of Collaboration Technologies at Avanade.

"Directory integration provides real value to customers by providing a consistent method for managing call routing based on Active Directory when implementing unified communications solutions such as Microsoft Office Communications Server 2007," said Zaremba. Avanade was founded in 2000 by Accenture (News - Alert) and Microsoft Corporation.
"Additionally, it provides flexibility in migration by allowing customers to migrate over time as their business requirements dictate. For Avanade, directory integration enables us to implement more sophisticated solutions for our customers with less time, effort, and technical complexity."

More information about the VX Series UC Gateways and the application of directory integration is available at VX Gateways and Active Directory.

Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim�s articles, please visit his columnist page.

Edited by Tim Gray

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