Unified Communications

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November 10, 2008

NET Quintum Helping Companies Integrate MS OCS

By Tim Gray, TMCnet Web Editor

In today’s demanding business environment even the most subtle of edge can mean the difference between success and failure. And companies looking to improve network infrastructures have tough decisions to make when deciding to upgrade.

Perhaps the biggest decision is whether to employ a complete "forklift upgrade" throughout an entire network infrastructure, which begs the questions: Is the expense of overhauling the whole system equal to the benefits of voiceover-IP (VoIP) and unified communications (UC)?

One company attempting to ease that decision is NET Quintum (News - Alert). The Eatontown, Massachusetts-based provider of VoIP solutions recognizes that regardless of the benefits shown from Microsoft's Office Communications (OCS) Server 2007, many companies are reluctant to scrap their legacy PBX (News - Alert) systems for the opportunity to integrate UC solutions – no matter what they advantages may be.
The bottom line is businesses need the ability in an increasingly dynamic network to be flexible. And that means being able to combine legacy equipment with the new generation of unified communications.
NET (News - Alert) Quintum, a wholly owned subsidiary of Network Equipment Technologies, came up with a solution for that market allowing businesses with big needs these increasingly important benefits without completely breaking down the old to bring in the new.
The company developed a comprehensive line of intelligent Quintum Tenor VoIP access switching and gateway solutions that provide a robust gateway solution for Microsoft (News - Alert) OCS environments that includes ‘Any to Any’ switching, built-in SIP proxy services support for analog devices, and remote-office survivability.
NET Quintum's VoIP solutions allow Microsoft Office Communications Server 2007 to be connected to the PSTN, allowing for voice communications outside the IP network.
And the Tenors are making it easier to connect Microsoft Office Communications Server 2007 with a Microsoft specific configuration wizard and a wide variety of product options.

The Tenor's scalability and remote management capabilities are all made possible without any additional equipment or incurring any provisioning expenses, according to the company.
Since its launch, OCS 2007 has garnered much attention for its capabilities, as well as the versatility it provides businesses. The OCS 2007 manages all real-time (synchronous) communications including: instant messaging, VoIP, audio and video conferencing. It works with existing tele-communications systems, so business can deploy advanced VoIP and conferencing without tearing out their legacy phone networks.
There are many reasons organizations might want to deploy UC with Microsoft OCS 2007, but in order to connect to the outside world, users need to connect to the telephony infrastructure (PSTN) and therefore need a gateway.
The NET Quintum's gateways allow users to keep telephony infrastructures while having the ability to integrate Microsoft Office Communications Server 2007. The OCS 2007 allows users to send and receive calls with the PSTN and provides tight integration with a company's Private Branch Exchange (PBX) system.
For its part, OCS 2007 powers presence, a key benefit of Microsoft unified communications that unites all the contact information stored in Active Directory with the ways people communicate.

Office Communications Server 2007 also combines software-powered VoIP with open standards to make the telephone an intuitive, menu-based part of the computing experience. This unified communications philosophy extends from the organization of the underlying call routing, which includes features like Least-Cost Routing and extension-based digit dialing, as well as integration features that bridge the VoIP standards supported by Office Communications Server 2007 with implementations that use older standards.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim�s articles, please visit his columnist page.

Edited by Tim Gray

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