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October 18, 2010

Celigo Enhances Portfolio: Celigo Google Apps Gmail Integration

By Madhubanti Rudra, TMCnet Contributor

With an innovative approach to Cloud Integration and an impressive portfolio of productivity applications and prebuilt Integration-as-a-Service solutions, Celigo has been simplifying the adoption of Software-as-a-Service (SaaS (News - Alert)) applications. The company has recently enhanced its portfolio with a new integration solution. Celigo Google Apps Gmail Integration for NetSuite (News - Alert) is the latest addition to its family of integration solutions.

Built on NetSuite's SuiteCloud platform, this Celigo integration app is the first to leverage NetSuite's support for Google (News - Alert) OpenID in the newest release of NetSuite OneWorld from NetSuite, Inc.

Using the Celigo Gmail Integration for NetSuite, Google Apps users can now view and manage targeted NetSuite records such as quotes and orders seamlessly from within Gmail.

For instance, on receiving approval of a quote from a potential customer, the Celigo Gmail Integration for NetSuite automatically analyzes the text of the e-mail to find key words such as the quote number, customer name, or order number and displays the matching record in Gmail. As a result, a NetSuite user could update information on the quote to move it along in the sales cycle directly from the e-mail message.

In addition, NetSuite users using Gmail can attach messages to NetSuite records and quickly view those messages from within NetSuite. Users are able to view Gmail messages as native NetSuite "Message" objects. This will provide better and easier visibility into the larger thread of client communications, whether those messages were sent and received from NetSuite or via Gmail.

“The Gmail integration is another in a series of important milestones for us. NetSuite customers have been asking us for this integration with increasing frequency over the last 12-18 months. NetSuite's recent support for OpenID has allowed us to craft a compelling cloud-to-cloud solution that we're excited to bring to the market,” said Celigo CEO, Jan Arendtsz, in a statement.

The users will be enjoying seamless navigation between NetSuite and Google Apps, thanks to NetSuite and Google Apps platforms' support for the OpenID standard. When logging into NetSuite from Gmail for the first time, users will be prompted for their NetSuite and Gmail credentials. Subsequent log-ins will be validated behind-the-scenes between NetSuite and Google via OpenID. 

The company announced in its press release that Celigo's Google Apps Gmail Integration for NetSuite will be generally available in the fourth quarter of 2010.  The app will be available on both NetSuite's SuiteApp.com and the Google Apps Marketplace.

Madhubanti Rudra is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Jaclyn Allard

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