Resources from Unified Communications

White Papers

Customer Service in the Age of the Cloud

The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...

FusionWorks Buyer's Guide

FusionWorks is a cloud-based business communication service that combines the cost saving advantages of a Hosted PBX service with the productivity power of Unified Communications (UC). It's voicemail, web, video, messaging and phone service built on an IP network, with the power to connect businesses, employees and customers more powerfully and productively...

Cloud Solutions Take the Stress Out of Moving Offices

Moving offices or opening a new location can be a serious challenge. The logistical hurdles can be daunting, from negotiating a lease, choosing a moving company and new furniture, carpet and décor considerations, to moving IT infrastructure and securing adequate bandwidth...

Case Studies

Gilbane Company Building

Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...

Sable Natural Resources

Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings. Fusion was asked to deliver: Advanced calling features beyond those supported by the current premises-based PBX, with significant cost savings, increased account control and the ability for the customer to own the phones they used...

Product Sheets

MobileConnect

Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion’s new softphone application, MobileConnect, enables a seamless, device-agnostic experience across mobile and desktop platforms ...

Fusion360

Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation cloud-based solution can offer ...

Fusion360 & FusionWorks

Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features ...

Web Collaboration

Fusion Web Collaboration is a web and video conferencing tool for hosting online meetings, webinars and training...