Unified Communications Industry News


TMCNet:  Windstream Enterprise Integrates Unified Communications with the Google Assistant

[October 08, 2019]

Windstream Enterprise Integrates Unified Communications with the Google Assistant

Windstream Enterprise (WE), a managed communications services provider, announced that its OfficeSuite UC® application now works with the Google (News - Alert) Assistant, one of the leading digital assistant tools in the world. The combination of OfficeSuite UC features with the Google Assistant enables hands-free, voice-first interactions which enhance the value of Windstream Enterprise's (News - Alert) flagship unified communications solution to meet today's increased demands for mobility and ease of use.

"Windstream Enterprise is dedicated to continuous development of our OfficeSuite UC platform," said Austin Herrington, vice president of product management at Windstream Enterprise. "The Google Assistant adds another powerful tool to our growing set of integrations and leverages the latest technology to enable our customers to connect and collaborate effectively and efficiently in any way they choose."

OfficeSuite UC is a robust UCaaS platform that delivers effective communication and collaboration tools accessible on any device and features the award-winning WE Connect portal for ease of use and management from anywhere. Windstream Enterprise continues to add to our set of existing integrations to deliver a seamless experience across multiple communication platforms, so businesses can improve productivity and enhance the customer experience.

Windstream was recently recognized for OfficeSuite UC by two research and analytics firms in the marketplace.

Windstream Enterprise is offering OfficeSuite UC integration for the Google Assistant at no extra cost to new and existing customers.

In addition to OfficeSuite UC and UCaaS/CCaaS offerings, Windstream Enterprise offers its SD-WAN Concierge™, Cloud Connect and industry-leading WiFi services. It also offers a range of complementary network and communications solutions including Managed Network Security, Wavelength Services with Optical Encryption, Switched Ethernet and Fixed Wireless. Collectively, these solutions help enterprises connect, transform and elevate their business on the path to transformation. More at windstreamenterprise.com.

1Gartner, Magic Quadrant for Unified Communications (News - Alert) as a Service, Worldwide, Daniel O'Connell, Megan Fernandez, et al., 30 July 2019.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner (News - Alert) research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose

About Windstream

Windstream Holdings, Inc. is a leading provider of advanced network communications and technology solutions. Windstream provides data networking, core transport, security, unified communications and managed services to mid-market, enterprise and wholesale customers across the U.S. The company also offers broadband, entertainment and security services for consumers and small and medium-sized businesses primarily in rural areas in 18 states. Services are delivered over multiple network platforms including a nationwide IP network, our proprietary cloud core architecture and on a local and long-haul fiber network spanning approximately 150,000 miles. Additional information is available at windstream.com or windstreamenterprise.com. Please visit our newsroom at news.windstream.com or follow us on Twitter (News - Alert) at @Windstream.

Google is a trademark of Google LLC


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