|[December 18, 2018]
Time2Market Ensures High-Quality Unified Communications and Cloud-Hosted VoIP Calls with ThousandEyes Network Intelligence
ThousandEyes, the network intelligence company that provides visibility
into the Internet, cloud and every network that companies run on, today
announced Time2Market (T2M), a leading Unified Communications (News - Alert) (UC)
integrator and cloud-hosted VoIP provider, has selected ThousandEyes to
gain external network visibility in order to provide the highest quality
UC experiences for T2M customers.
As businesses are increasingly migrating from on-premises VoIP
infrastructure to cloud-based solutions, they are no longer managing
networks that are under their control. T2M is addressing this hurdle by
using ThousandEyes to provide critical visibility and insights across
their customers' private and cloud network segments to proactively look
for and remediate performance concerns to ensure the best possible
end-user experience for cloud-hosted VoIP calls and UC applications. T2M
refers to this process as their Cloud Readiness Assessment, a critical
component to ensuring overall VoIP quality from an end customer's
perspective on day one.
"Establishing a close working relationship with our customers is the key
to our success, and ThousandEyes' ability to quickly isolate what is
causing specific customer issues is a crucial factor in building trust
in these relationships," said David Hughey, T2M Technical Account
Manager. "ThousandEyes is the eyes and ears of our network monitoring
environment, ensuring that customers experience the positive impact
next-generation collaboration can have on their business."
To deliver an enterprise-class service to their customers, ThousandEyes
helps T2M monitor the performance of third-party VoIP services in the
cloud, such as Skype (News - Alert) for Business, in addition to T2M's own hosted
solution. T2M also uses ThousandEyes to help with Microsoft Office 365
and Azure readiness assessments for their customers, simulating customer
connectivity to the nearest cloud provider datacenter, which allows T2M
to accurately predict the best possible VoIP and application performance.
"VoIP and UC applications are the lifeblood of T2M's customer base, and
keeping their communications applications running at an optimal
performance is key to attracting and keeping customers," said Pal
Kizakevich, senior vice president of global sales, ThousandEyes. "By
identifying performance issues in external networks their customers
don't own, ThousandEyes is helping T2M improve overall service quality
for their customers' cloud-based communications, which is ultimately
helping them grow their business."
Learn more about how Time2Market leverages ThousandEyes in this case
Ensures High-Quality SaaS VoIP for their Customers."
Learn more about ThousandEyes:
about ThousandEyes through the company blog
out about current job openings at ThousandEyes
the latest ThousandEyes announcements and news coverage
ThousandEyes empowers businesses to see, understand and improve
connected experiences everywhere. The ThousandEyes cloud platform offers
unmatched vantage points throughout the global Internet and provides
immediate visibility into experience for every user and application over
any network, so companies can deliver superior digital experiences,
modernize their enterprise WAN and successfully migrate to the cloud.
ThousandEyes is central to the global operations of the world's largest
and fastest growing brands, including Comcast, eBay, HP, 100+ of the
Global 2000, 60+ of the Fortune 500, five of the six top US banks and 20
of the 25 top SaaS (News - Alert) companies. For more information, visit www.ThousandEyes.com
or follow us on Twitter (News - Alert) at @ThousandEyes.
Time2Market (T2M) provides strategic business and technical consulting
for the design and deployment of modern communications solutions. The
T2M portfolio includes Cloud Services, Managed Services, Systems
Integration, Network Consulting, and SD-WAN Solutions - all delivered
with a "white glove" quality of experience. Time2Market is Your IP Voice
For more information, visit www.t2mdev.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181218005181/en/
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