Unified Communications Industry News

TMCNet:  CBTS Named by Gartner as a Notable UCaaS Vendor in Magic Quadrant for Unified Communications as a Service, Worldwide Report

[November 27, 2018]

CBTS Named by Gartner as a Notable UCaaS Vendor in Magic Quadrant for Unified Communications as a Service, Worldwide Report

CBTS, a leading technology provider that delivers communications, cloud, infrastructure, and consulting solutions to clients across North America, today announced that it has been named by Gartner (News - Alert), Inc. as a Notable UCaaS Vendor in the October 2018 "Magic Quadrant for Unified Communications as a Service, Worldwide" research report.

CBTS is a proven unified communications partner that hosts over 230,000 UCaaS handsets for commercial and enterprise organizations throughout North America. CBTS supports Fortune 500 and Global 2000 clients across verticals that include healthcare, retail, manufacturing, government, and education. CBTS offers the agility, flexibility, and customer focus of a smaller company, coupled with the ability to deliver the resource scale and capabilities that large organizations require.

CBTS offers two Unified Communications as a Service Solutions:

  • Hosted Enterprise UC from CBTS is a cloud-based, fully hosted unified communications solution powered by Cisco's (News - Alert) industry-leading Hosted Collaboration Solution (HCS). Hosted Enterprise UC provides enterprise clients with the full UC suite of applications, collaboration tools, mobility features and Cisco IP handsets. Built with large enterprises in mind, Hosted Enterprise UC is a highly available and flexible solution that is designed, supported, and implemented by world-class engineers.
  • Hosted UC from CBTS is a cloud-enabled unified communications solution that provides Cisco/Broadsoft's leading portfolio of voice, applications, contact center, and collaboration solutions to offer growing businesses flexibility and scalability.

"CBTS is committed to delivering clients the voice and collaboration tools that provide agility, scalability, and cost-effectiveness to help them innovate and grow," said Scott Seger, President of CBTS. "We consider Gartner naming CBTS as a Notable UCaaS Vendor as validation of our ability to deliver on this commitment."


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. From Unified Communications (News - Alert) to Cloud Services and beyond, CBTS combines deep technical expertise with a full suite of flexible technology solutions that drive business outcomes, improve operational efficiency, mitigate risk, and reduce costs for its clients. For more information, please visit www.cbts.com.

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