Unified Communications Industry News

TMCNet:  Fuze Announces Award of Patent for Management of Contact Information

[January 04, 2018]

Fuze Announces Award of Patent for Management of Contact Information

Fuze, the leading cloud-based communications platform provider for the modern global enterprise, today announced it has been awarded a new patent related to its advanced method of streamlining the management of contact information on clients' devices.

On Nov. 14, 2017, the U.S. Patent and Trademark Office (USPTO) issued U.S. Patent #9,819,768 entitled "Systems and Methods of Address Book Management." Fuze's latest patent protects the company's process for identifying and storing correct contact information based on confidence in the information on that contact already on a server. With this patent, Fuze is building on its commitment to unlock relevat business systems across an organization to deliver contextual insights to everyone in the organization through the Fuze cloud communications platform.

The patented approach includes comparing a contact in a device's address book with the contact in a server's address book. If there is only one matching contact on the server, Fuze technology merges any differing data and sends the updated data back to the device. If there are multiple matching contacts on the server, it selects the matching contact having the highest confidence value and sends that contact's data to the device.

"This new patent further recognizes the strength of our innovation and validates our commitment to deliver a voice, video and messaging platform that meets the needs of the entire organization," said Colin Doherty, CEO of Fuze. "By providing relevant, contextual insights to everyone from other enterprise business systems, Fuze enhances the communications experience and productivity."

"Fuze stands out among competitors with its broad portfolio of cloud communications and collaboration solutions. It has also differentiated with its strategic focus on mid-size and large businesses. Rapid growth and improving performance metrics evidence the effectiveness of its competitive strategy and execution," noted Elka Popova, Research Director, Frost & Sullivan (News - Alert). "This latest patent provides additional validation of its leadership."

About Fuze

Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Formerly ThinkingPhones, Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Madrid, Paris, Munich, Zurich, Madrid, Copenhagen and Sydney. For more information, visit www.fuze.com.

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