Unified Communications Industry News

TMCNet:  ESI ePhoneGO™ Mobile Application Now Available for iOS and Android™ Smartphones

[November 30, 2017]

ESI ePhoneGO™ Mobile Application Now Available for iOS and Android™ Smartphones

Estech Systems, Inc. (ESI (News - Alert)), a provider of business communication solutions that are intuitive, simple to use and uniquely integrated, today announced the release of the ESI ePhoneGO™ mobile application for iOS and Android (News - Alert)™ smartphones to support increased connectivity for today's growing and evolving mobile workforce. ESI ePhoneGO™ replaces ESI Ditto™ as the mobility application for ESI eCloud PBX (News - Alert)™ users.

"Despite that fact that the workplace is no longer defined by sitting at a desk, and remote workers and road warriors are more prevalent than ever - many businesses experience decreased productivity because they often fail to provide the right technology to support those workers. Today's mobile workforce needs a solution to keep them connected to their office regardless of where they are working from." said George Platt, ESI's Chief Executive Officer. "As the mobile workforce continues to grow at a rapid rate, it is important for businesses to equip their employees with integrated and streamlined mobile apps to meet their evolving needs. The ESI ePhoneGO mobile application keeps users connected to their business communications solution, including visibility of corporate contacts, simplified dialing plans, transfer capabilities and call recording options, so they can work from any location just as if they were still in an office."

ESI ePhoneGO™ mirrors the functionality of an EI business phone, and offers a streamlined user interface which is essential for employee adoption of mobile applications. As part of the award-winning ESI eCloud PBX™ phone system, ESI ePhoneGO™ allows users to place and receive calls on their mobile smartphones while remaining connected to their corporate directories, voice mail messages, contact lists and company directories.

ESI ePhoneGO features include:

  • Receive calls placed to your corporate extension
  • Broadcast business Caller ID information rather than personal name/number
  • Transfer calls (supervised or blind) just like on your desk phone
  • Visual voice mail with click-to-dial call-back functionality
  • Dynamic Call Park queues
  • Record calls directly from the application
  • Seamless WiFi (News - Alert)-to-cellular data handoff to maintain connection based on network availability
  • Aggregated contacts that synchronize corporate contacts with the users' smartphones
  • View coworkers' availability in the corporate directory
  • Apple (News - Alert)® CallKit integration for easy application control and support
  • Apple® Push Notification service alerts you of incoming calls and prolongs battery life

The ESI ePhoneGO™ application is part of the company's broader portfolio of end-to-end cloud solutions designed to increase productivity in work environments that rely on both desk phones and mobile smartphones.

About ESI

Estech Systems, Inc. (ESI) delivers high-performance business phone systems and cloud services that are simple, intuitive and uniquely integrated, backed by its superior technical support and available in multiple deployment models. Founded in 1987, the company has sold more than 350,000 systems. Through its network of certified ESI partners, the company provides end-to-end solutions that give businesses the power to choose the features they want and need. ESI is a privately held corporation headquartered in Plano, Texas. For more information, visit www.esi-estech.com.

[ Back To Unified Communications's Homepage ]

Request a Quote
Become a Partner
White Papers
Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
Product Sheets
Fusion360 & FusionWorks
Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation ...
Fusion offers a 360 degree view of the communications solutions your company needs to succeed ...