|[November 13, 2017]
Comcast Business Expands Voice Solutions Portfolio with VoiceEdge Select
Business today announced a new addition to its voice solutions
portfolio, VoiceEdge Select™. Designed specifically for small
businesses, VoiceEdge Select is a cloud-based phone service with a full
set of standard and advanced calling features, a mobile app and
business-grade phones priced affordably by the seat.
Comcast (News - Alert) Business' VoiceEdge Select includes all of the traditional
calling features small businesses expect but also includes, at no
additional cost, advanced features, such as automated attendant, hunt
groups, simultaneous ring, and readable voicemail. Business-grade
Panasonic (News - Alert) phones are included with the cost of the service, and
customers can select from cordless and desk phone options. The service
is delivered over Comcast's highly reliable, nationwide network enabling
a high quality call experience.
"Small businesses are the heart of the American economy and they need
services that can help them better serve their customers and compete
against larger brands. VoiceEdge Select gives them professional call
handling and an easy to use portal and mobile application letting them
tailor the service to their needs to ensure they never miss a call in or
out of the office," said John Guillaume, Vice President Product
Management & UX at Comcast Business.
Comcast's technicians will provide professional installation and
instruction for customers to get them up and running quickly. Businesses
can keep their existing phone number, and with the mobile app, employees
can receive and make calls from any device, including their desk phone,
mobile phone or home phone using their business caller ID. Because the
service is in the cloud and managed through an intuitive online portal,
upgrades and configuration changes can be made easily without requiring
an IT staff to handle.
"Services like VoiceEdge Select are leveling the playing field for small
businesses by giving them access to capablities similar to those of
large enterprises," said Diane Myers, Senior Research Director, IHS (News - Alert)
Markit. "The advanced call features and inherent flexibility of
VoiceEdge Select will be attractive to small businesses looking to gain
a competitive advantage, easily scale alongside business needs and
better manage their infrastructure and costs."
Comcast Business provides a comprehensive range of voice services for
SMBs up to large enterprises, including:
Business Voice Mobility (News - Alert) - for small branch locations or home offices
with up to 20 employees
Business VoiceEdge - for small- and medium-sized offices with up to
1,000 employees and multiple locations
PRI Trunks - for businesses with onsite IT staff and a traditional
on-site PBX (News - Alert)
SIP Trunks - for larger businesses with onsite IT staff and an
existing IP PBX
For more information on the full Comcast Business voice solutions
portfolio, visit https://business.comcast.com/phone.
To download Business VoiceEdge desktop applications, visit Comcast
Cloud Solutions Marketplace.
About Comcast Business
Comcast Business offers Ethernet, Internet, Wi-Fi, Voice and TV
solutions to help organizations of all sizes transform their business.
Powered by a next-generation, fiber-based network, and backed by 24/7
technical support, Comcast Business is one of the largest contributors
to the growth of Comcast Cable. Comcast Business is the nation's largest
cable provider to small and mid-size businesses and has emerged as a
force in the Ethernet market; recognized over the last two years by
leading industry associations as its fastest growing provider and
service provider of the year.
For more information, call 866-429-3085. Follow on Twitter @ComcastBusiness
and on other social media networks at http://business.comcast.com/social.
About Comcast Cable
Comcast Cable is one of the nation's largest video, high-speed Internet
and phone providers to residential customers under the XFINITY brand and
also provides these services to businesses. Comcast has invested in
technology to build an advanced network that delivers among the fastest
broadband speeds, and brings customers personalized video,
communications and home management offerings. Comcast Corporation
(Nasdaq: CMCSA) is a global media and technology company. Visit www.comcastcorporation.com
for more information.
View source version on businesswire.com: http://www.businesswire.com/news/home/20171113005245/en/
[ Back To Unified Communications's Homepage ]