Contributor from Unified Communications

Rory J. Thompson Info

Rory J. Thompson is a longtime techno-geek, starting with the PRODIGY online service back in the late ‘80s, and then having worked in various senior editorial capacities at major national technology publications including InformationWeek, Baseline and Smart Partner. Currently a Web Editor at TMC, he is also a contributing blogger to Ziff-Davis Media’s various web properties, including ITManagement.com, where he takes a slightly jaded look at the world of technology today, and how life was so much better when we all had to use dial-up. Not.
 

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Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
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Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
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Fusion360 & FusionWorks
Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation ...
MobileConnect
Fusion offers a 360 degree view of the communications solutions your company needs to succeed ...