Contributor from Unified Communications

Shamila Janakiraman Info

Shamila Janakiraman is a professional freelance writer specializing in technology, science, places of interest and short stories. She has contributed to numerous publications including Fun and Focus, an online magazine published by Knowledge Base, Chennai, India. She holds a master’s degree in marketing from Indira Gandhi National Open University and a bachelor’s degree in Electronics and Communications Engineering from Madras University. She is currently working on a Ph. D in marketing from University of Lucknow. In addition to her writing career she has also worked as a Lecturer in University of Lucknow teaching Business Organization and marketing. She has taught Math and Physics at Delhi Public School, Lucknow.She also worked as an instructor on Computer Hardware at CMS Computers Ltd., in Chennai.

 

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Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
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Fusion360 & FusionWorks
Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation ...
MobileConnect
Fusion offers a 360 degree view of the communications solutions your company needs to succeed ...