Unified Communications Featured Article

NICoE Selects Unified Communications Network Offered By Avaya Government Solutions


August 02, 2010

Avaya Government Solutions, a wholly owned subsidiary of Avaya and a network-centric integrator that provides its expertise, mission-critical systems and secure communications to the government, has announced that its end-to-end Unified Communications network has been deployed by the National Intrepid Center of Excellence Traumatic Brain Injury Center at National Naval Medical Center for enabling the communications needed in the care of veterans, who had got through brain injuries while serving.

According to Martin Edelman, trustee of the Intrepid Fallen Heroes Fund, this technology will greatly benefit the organization’s wounded warriors on their path to recovery, and it is grateful to Avaya for their generosity and support. Edelman continued that as Americans, the Intrepid Fallen Heroes Fund is obligated to provide the very best research, care and treatment to ensure the men and women in uniform get the services they need.

Leveraging the unified voice and data system, NICoE is able to fulfill its mission in an enhanced way as video-teleconferencing and telemedicine ensure the very best practitioners can be contacted and if necessary, assist with particularly complicated procedures. Further, the doctors can leverage these technologies to see very large data files, such as X-ray or MRI results via the best platform available.

The doctors had to visually inspect the actual hardcopies of the results in the past, but now with the advanced solutions available, they can see the results using their smart phone, tablet, laptop or desktop computer. Additionally, they can share the voice communications, streaming video & audio, and other real-time media with no delay or latency from buffering or other problems usually faced by UC solutions.

According to Joel Hackney, president, Avaya Government Solutions, Unified Communications are a powerful tool in the hands of the medical community as a scalpel is only as effective as the doctor that wields it, and with the right information at the right time in the right place, that doctor and by extension, any member of the healthcare community, is transformed into a very powerful healer, imbued with the latest and greatest knowledge for the specific task at hand. Hackney noted that partnering with NICoE is an honor for Avaya Government Solutions, especially given their noble mission of helping this nation’s veterans.

In May 2010, Avaya Government Solutions received a major re-compete contract from the United States Air Force to provide information assurance, network assessment and network engineering support for the Scope Enterprise Design Guidance and Evaluation Project.


Raja Singh Chaudhary is a contributing editor for unified communications. To read more of Raja's articles, please visit his columnist page.

Edited by Erin Harrison




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